Agents de Reservation et de Billetterie
Bureau et Soutien AdministratifExposition à l'IA
- Source des données: BLSPublié: 2026-08
Très élevée· relative
FaibleQuatre bandes relativesTrès élevéeValeur par groupe professionnel
Échelle, base et source
Quatre bandes relatives (Faible / Modérée / Élevée / Très élevée)
831 métiers détaillés du tableau des projections d'emploi du BLS. La valeur est attribuée par code de la National Employment Matrix (NEM), si bien que les métiers partageant un code NEM reçoivent la même bande
- Source des données: AnthropicPublié: 2026-03
0.247
0.000Étendue des valeurs présentées ici0.745Échelle, base et source
- Source des données: ILOPublié: 2025
0.56
0.09Étendue des valeurs présentées ici0.70Valeur par groupe professionnel
Échelle, base et source
Indice d'exposition à l'IA générative, 0–1 tel que publié
Groupe de base CITP-08 — tous les métiers partageant le code reçoivent cette valeur
Calculé par ce site, non publié par l'OIT : sur les 1 012 professions que ce site relie au jeu de données de l'OIT, 8% atteignent ou dépassent cette valeur.
Quelle est la nature de la valeur publiée par cette source
La catégorie BLS est un rang relatif et non un niveau absolu, et ce n'est pas une mesure de première main : elle regroupe en quatre bandes les rangs centiles du métier dans plusieurs études publiées. Ce n'est ni une prévision d'emploi ou de salaire, ni une probabilité d'adoption, et elle ne distingue pas automatisation et augmentation.
Task-level exposure
Tâches exposées uniquement| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.43-4181 | 0.0600100.0 | 0.0100100.0 |
Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.43-4181 | 0.00000.0 | —0 |
Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.43-4181 | 0.00000.0 | —0 |
Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.43-4181 | 0.00000.0 | —0 |
Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.43-4181 | 0.00000.0 | —0 |
Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers. | —0 | 0.00000.0 |
Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations. | —0 | 0.00000.0 |
| Not observed on any surface — 14 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Determine whether space is available on travel dates requested by customers, assigning requested spaces when available. | —0 | —0 |
Maintain computerized inventories of available passenger space and provide information on space reserved or available. | —0 | —0 |
Confer with customers to determine their service requirements and travel preferences. | —0 | —0 |
Examine passenger documentation to determine destinations and to assign boarding passes. | —0 | —0 |
Provide boarding or disembarking assistance to passengers needing special assistance. | —0 | —0 |
Check baggage and cargo and direct passengers to designated locations for loading. | —0 | —0 |
Announce arrival and departure information, using public address systems. | —0 | —0 |
Trace lost, delayed, or misdirected baggage for customers. | —0 | —0 |
Keep information facilities clean during operation. | —0 | —0 |
Prepare customer invoices and accept payment. | —0 | —0 |
Promote particular destinations, tour packages, and other travel services. | —0 | —0 |
Provide clients with assistance in preparing required travel documents and forms. | —0 | —0 |
Contact motel, hotel, resort, and travel operators to obtain current advertising literature. | —0 | —0 |
Open or close information facilities. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.O*NET Task ID 9752 | 1.0 |
Announce arrival and departure information, using public address systems.O*NET Task ID 9761 | 1.0 |
Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.O*NET Task ID 9749 | 0.5 |
Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.O*NET Task ID 9750 | 0.5 |
Prepare customer invoices and accept payment.O*NET Task ID 9751 | 0.5 |
Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.O*NET Task ID 9753 | 0.5 |
Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.O*NET Task ID 9754 | 0.5 |
Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.O*NET Task ID 9755 | 0.5 |
Maintain computerized inventories of available passenger space and provide information on space reserved or available.O*NET Task ID 9756 | 0.5 |
Confer with customers to determine their service requirements and travel preferences.O*NET Task ID 9757 | 0.5 |
Provide boarding or disembarking assistance to passengers needing special assistance.O*NET Task ID 9759 | 0.0 |
Check baggage and cargo and direct passengers to designated locations for loading.O*NET Task ID 9760 | 0.0 |
Keep information facilities clean during operation.O*NET Task ID 20436 | 0.0 |
Open or close information facilities.O*NET Task ID 20437 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page