Agendadores de Compromissos
Escritório e Suporte AdministrativoExposição à IA
- Fonte dos dados: BLSPublicado: 2026-08
Muito alto· relativa
BaixoQuatro faixas relativasMuito altoValor por grupo ocupacional
Escala, base e fonte
Quatro faixas relativas (Baixo / Moderado / Alto / Muito alto)
831 ocupações detalhadas da tabela de projeções de emprego do BLS. O valor é atribuído por código da National Employment Matrix (NEM), pelo que as ocupações que partilham um código NEM recebem a mesma banda
- Fonte dos dados: AnthropicPublicado: 2026-03
0.434
0.000Intervalo dos valores aqui apresentados0.745Escala, base e fonte
Índice de exposição observada, 0–1 tal como publicado
Mapeado sobre tarefas O*NET
- Fonte dos dados: ILOPublicado: 2025
0.57
0.09Intervalo dos valores aqui apresentados0.70Valor por grupo ocupacional
Escala, base e fonte
Índice de exposição à IA generativa, 0–1 tal como publicado
Grupo de base CITP-08 — todas as ocupações com o mesmo código recebem este valor
Calculado por este site, não publicado pela OIT: das 1.012 ocupações que este site liga ao conjunto de dados da OIT, 7% atingem ou superam este valor.
Que tipo de valor esta fonte publica
A categoria de BLS é uma posição relativa, não um nível absoluto, e também não é uma medição de primeira mão: agrupa em quatro faixas as posições percentis da ocupação em vários estudos publicados. Não é uma previsão de emprego ou de salários, não é uma probabilidade de adoção e não distingue automação de aumento.
Task-level exposure
Ver 8 tarefas ocultas| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Process and prepare memos, correspondence, travel vouchers, or other documents.43-4171 | 0.038953.6 | 0.00787.3 |
Schedule appointments and maintain and update appointment calendars.43-4171 | 0.012417.1 | 0.015314.3 |
Analyze data to determine answers to questions from customers or members of the public.43-4171 | 0.00729.9 | 0.052548.9 |
Schedule space or equipment for special programs and prepare lists of participants.43-4171 | 0.00466.3 | —0 |
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.43-4171 | 0.00304.1 | 0.00171.6 |
Calculate and quote rates for tours, stocks, insurance policies, or other products or services.43-4171 | 0.00273.7 | —0 |
Hear and resolve complaints from customers or the public.43-4171 | 0.00212.9 | 0.00363.4 |
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.43-4171 | 0.00172.3 | 0.00423.9 |
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. | —0 | 0.014413.4 |
Transmit information or documents to customers, using computer, mail, or facsimile machine. | —0 | 0.00605.6 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.O*NET Task ID 746 | 1.0 |
Analyze data to determine answers to questions from customers or members of the public.O*NET Task ID 752 | 1.0 |
Calculate and quote rates for tours, stocks, insurance policies, or other products or services.O*NET Task ID 756 | 1.0 |
Process and prepare memos, correspondence, travel vouchers, or other documents.O*NET Task ID 758 | 1.0 |
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.O*NET Task ID 744 | 0.5 |
Receive payment and record receipts for services.O*NET Task ID 745 | 0.5 |
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.O*NET Task ID 747 | 0.5 |
Hear and resolve complaints from customers or the public.O*NET Task ID 748 | 0.5 |
File and maintain records.O*NET Task ID 749 | 0.5 |
Transmit information or documents to customers, using computer, mail, or facsimile machine.O*NET Task ID 750 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
Informação ocupacional
Alterações recentes relacionadas com esta ocupação
mar. de 2026: ILO confirms receptionists among occupations driving gender AI gap; 88% of countries analyzed show women face higher generative AI risks than men
[Fonte: ILO: Gen AI, Occupational Segregation and Gender Equality (Mar 2026)]mar. de 2026: ILO: business administration and clerical support nearly twice as likely to be exposed to GenAI.
[Fonte: ILO Research Brief, March 2026]jan. de 2026: Brookings study identifies 965,000 receptionists among workers with high AI exposure and low adaptive capacity. Vulnerability concentrated in smaller cities with shallow labor markets.
[Fonte: Brookings Institution — Measuring US workers capacity to adapt (2026-01)]These summaries were written by AI Changing Work from the source linked with each one, and any figures in them are given as AI Changing Work summarised them; they can differ from the source's own wording and from figures shown elsewhere on this page, so check the source before relying on them. AI Changing Work matched this page's occupation to an O*NET occupation and chose, by its own judgment, case by case, which summaries relate to that O*NET occupation; a summary appearing here does not mean that its source names this occupation.