Especialistas em Suporte ao Usuário de Computadores
Computação e MatemáticaExposição à IA
- Fonte dos dados: BLSPublicado: 2026-08
Muito alto· relativa
BaixoQuatro faixas relativasMuito altoValor por grupo ocupacional
Escala, base e fonte
Quatro faixas relativas (Baixo / Moderado / Alto / Muito alto)
831 ocupações detalhadas da tabela de projeções de emprego do BLS. O valor é atribuído por código da National Employment Matrix (NEM), pelo que as ocupações que partilham um código NEM recebem a mesma banda
- Fonte dos dados: AnthropicPublicado: 2026-03
0.469
0.000Intervalo dos valores aqui apresentados0.745Escala, base e fonte
Índice de exposição observada, 0–1 tal como publicado
Mapeado sobre tarefas O*NET
- Fonte dos dados: ILOPublicado: 2025
0.47
0.09Intervalo dos valores aqui apresentados0.70Valor por grupo ocupacional
Escala, base e fonte
Índice de exposição à IA generativa, 0–1 tal como publicado
Grupo de base CITP-08 — todas as ocupações com o mesmo código recebem este valor
Calculado por este site, não publicado pela OIT: das 1.012 ocupações que este site liga ao conjunto de dados da OIT, 23% atingem ou superam este valor.
Que tipo de valor esta fonte publica
A categoria de BLS é uma posição relativa, não um nível absoluto, e também não é uma medição de primeira mão: agrupa em quatro faixas as posições percentis da ocupação em vários estudos publicados. Não é uma previsão de emprego ou de salários, não é uma probabilidade de adoção e não distingue automação de aumento.
Task-level exposure
Apenas tarefas expostas| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Answer user inquiries regarding computer software or hardware operation to resolve problems.15-1232 | 1.980092.5 | 0.260047.3 |
Prepare evaluations of software or hardware, and recommend improvements or upgrades.15-1232 | 0.07003.3 | 0.080014.5 |
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.15-1232 | 0.06002.8 | 0.04007.3 |
Oversee the daily performance of computer systems.15-1232 | 0.01000.5 | 0.090016.4 |
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.15-1232 | 0.01000.5 | 0.01001.8 |
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.15-1232 | 0.01000.5 | 0.01001.8 |
Enter commands and observe system functioning to verify correct operations and detect errors.15-1232 | 0.00000.0 | 0.060010.9 |
Modify and customize commercial programs for internal needs.15-1232 | 0.00000.0 | 0.00000.0 |
Confer with staff, users, and management to establish requirements for new systems or modifications.15-1232 | 0.00000.0 | —0 |
Inspect equipment and read order sheets to prepare for delivery to users. | —0 | 0.00000.0 |
| Not observed on any surface — 6 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. | —0 | —0 |
Develop training materials and procedures, or train users in the proper use of hardware or software. | —0 | —0 |
Refer major hardware or software problems or defective products to vendors or technicians for service. | —0 | —0 |
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software. | —0 | —0 |
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis. | —0 | —0 |
Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Enter commands and observe system functioning to verify correct operations and detect errors.O*NET Task ID 1283 | 1.0 |
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.O*NET Task ID 1287 | 1.0 |
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.O*NET Task ID 1288 | 1.0 |
Refer major hardware or software problems or defective products to vendors or technicians for service.O*NET Task ID 1291 | 1.0 |
Prepare evaluations of software or hardware, and recommend improvements or upgrades.O*NET Task ID 1292 | 1.0 |
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.O*NET Task ID 1293 | 1.0 |
Modify and customize commercial programs for internal needs.O*NET Task ID 1296 | 1.0 |
Answer user inquiries regarding computer software or hardware operation to resolve problems.O*NET Task ID 1282 | 0.5 |
Oversee the daily performance of computer systems.O*NET Task ID 1285 | 0.5 |
Confer with staff, users, and management to establish requirements for new systems or modifications.O*NET Task ID 1289 | 0.5 |
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.O*NET Task ID 1284 | 0.0 |
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.O*NET Task ID 1286 | 0.0 |
Inspect equipment and read order sheets to prepare for delivery to users.O*NET Task ID 1295 | 0.0 |
Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.O*NET Task ID 15204 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page