Administrative Services Managers
Management Occupations- O*NET-SOC 代码
- 11-3012.00
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
- 数据来源: BLS发布时间: 2026-08
中等· 相对
低四级相对区间很高职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
- 数据来源: Anthropic发布时间: 2026-03
0.000
0.000此处所载数值的范围0.745尺度 · 母数 · 来源
- 数据来源: ILO发布时间: 2025
0.42
0.09此处所载数值的范围0.70职业群单位数值
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
按 ISCO-08 细类（4 位）发布的数值。按原样应用美国劳工统计局（BLS）的官方对照表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）关联到本职业，对应关系为全部或部分对应
该来源发布的是什么性质的数值
BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。
Task-level exposure
显示隐藏的 14 项工作已评分任务 18 项 · β ≥ 0.5 的任务 13 项（72.2%）
β = 直接暴露（E1）+ 0.5 × 借助工具时的暴露（E2），依据原始代码库的定义。
- 原始单位：O*NET 27.2 任务 → O*NET 31.0 职业代码
- 所有已评分任务均在 O*NET 31.0 任务列表中。
- 来源
- OpenAI "GPTs are GPTs" exposure rubric
- 版本
- gh-main-0471612
- 许可
- MIT License, Copyright (c) 2024 OpenAI
| Task (O*NET 30.2) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.11-3012.00 | 0.040026.7 | 0.090050.0 |
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.11-3012.00 | 0.040026.7 | 0.030016.7 |
Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.11-3012.00 | 0.040026.7 | 0.030016.7 |
Prepare and review operational reports and schedules to ensure accuracy and efficiency.11-3012.00 | 0.030020.0 | 0.030016.7 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Learn to operate new office technologies as they are developed and implemented.O*NET Task ID 21265 | 1.0 |
Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.O*NET Task ID 21266 | 1.0 |
Direct or coordinate the supportive services department of a business, agency, or organization.O*NET Task ID 19 | 0.5 |
Set goals and deadlines for the department.O*NET Task ID 20 | 0.5 |
Prepare and review operational reports and schedules to ensure accuracy and efficiency.O*NET Task ID 21 | 0.5 |
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.O*NET Task ID 22 | 0.5 |
Plan, administer, and control budgets for contracts, equipment, and supplies.O*NET Task ID 24 | 0.5 |
Hire and terminate clerical and administrative personnel.O*NET Task ID 26 | 0.5 |
Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.O*NET Task ID 21262 | 0.5 |
Develop operational standards and procedures for the work unit or department.O*NET Task ID 21263 | 0.5 |
Establish work procedures or schedules to organize the daily work of administrative staff.O*NET Task ID 21264 | 0.5 |
Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll.O*NET Task ID 21268 | 0.5 |
Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.O*NET Task ID 21269 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
O*NET 31.0 全部任务（18 项）
本职业在 O*NET 31.0 中的全部任务（英文原文；任务类型为核心或补充）。暴露值不列在此清单中，而在上方表格里，位于各来源所用 O*NET 版本的任务表述旁。
| 任务（O*NET 31.0） | 类型 |
|---|---|
| Set goals and deadlines for the department. | 核心 |
| Prepare and review operational reports and schedules to ensure accuracy and efficiency. | 核心 |
| Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. | 核心 |
| Acquire, distribute and store supplies. | 核心 |
| Conduct classes to teach procedures to staff. | 核心 |
| Direct or coordinate the supportive services department of a business, agency, or organization. | 补充 |
| Plan, administer, and control budgets for contracts, equipment, and supplies. | 补充 |
| Hire and terminate clerical and administrative personnel. | 补充 |
| Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met. | — |
| Develop operational standards and procedures for the work unit or department. | — |
| Establish work procedures or schedules to organize the daily work of administrative staff. | — |
| Learn to operate new office technologies as they are developed and implemented. | — |
| Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence. | — |
| Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs. | — |
| Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll. | — |
| Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance. | — |
| Represent work unit at meetings or conferences and serve as liaison for requests or complaints. | — |
| Supervise administrative staff and provide training and orientation to new staff. | — |
0.00/ 3· 机器人暴露指数
尺度 · 母数 · 来源
对每项体力任务，按已实际部署、销售或演示的机器人能够完成它的环境评定 0–3 级（0 不可 · 1 围栏式机器单元、灌装线等机器人专用设施 · 2 医院药房、集装箱港口等受管理的设施 · 3 私人住宅、建筑工地等非结构化环境），再按工作时间占比求平均
以该职业 O*NET 29.3 任务中的体力任务为准
等级与时间占比由 Anthropic 使用 Claude Opus 5（网络搜索）估算（截至 2026 年）。
机器人暴露指数与本站的 AI 暴露度是不同的指标，不能相加或相互比较。该指数不代表实际采用情况或成本竞争力，0 也包括没有体力任务的职业。
每项体力任务的等级
该职业的 O*NET 29.3 任务中没有被归类为体力任务的任务。
职业信息
就业展望（BLS）
- 就业人数，2025
- 279K
- 预计就业人数，2035
- 293K
- 变化 (2025–35)
- +5.2%
- 年薪中位数，2025
- $114,130
- 入职通常所需学历
- Bachelor's degree
韩国职业分类关联（KSCO）
来自 AI Changing Work 制作的 Korea Occupation Direct Crosswalk v1.1 当前版本的关联。关系值从 O*NET-SOC 职业一侧解读。
| KSCO 代码 | KSCO 名称 | 关系 | 状态 |
|---|---|---|---|
| 12121 | 총무 및 인사 관리자 | 本职业范围更窄 | 已确认 |
关系与状态的定义(kr-direct v1.1)
国际劳工组织（ILO）职业说明
以下 ISCO-08 职业组由 AI Changing Work 原样套用美国劳工统计局（BLS）发布的对照表（2018 SOC→2010 SOC、2010 SOC→ISCO-08）、不逐案取舍，与本职业相关联；每项关联可能是完全对应，也可能是部分对应。
- ISCO-08 1219Business Services and Administration Managers Not Elsewhere Classified
其他未列明的商务服务和行政管理人员
自行翻译
自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。
以下定义、任务和职业示例是 ILO 对该 ISCO-08 职业组的描述，而不是对本职业的描述。
This unit group covers business services and administration managers not classified elsewhere in Minor Group 121: Business Services and Administration Managers. For instance, the group includes occupations such as facilities manager, cleaning services manager, administrative services manager employed either as the manager of a department of a large enterprise and organization, or of an enterprise that provides such services to other enterprises and organizations.
任务
- In such cases tasks would include:
- (a) providing administrative, strategic planning and operational support, research and advice to senior management on matters such as the management of building facilities and administrative services;
- (b) developing and managing the organization's administrative and physical resources;
- (c) developing and implementing administrative and procedural statements and guidelines for use by staff in the organization;
- (d) analysing complex resource management issues and initiatives that affect the organization, and preparing associated reports, correspondence and submissions;
- (e) providing information and support for the preparation of financial reports and budgets;
- (f) leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information;
- (g) representing the enterprise or organization in negotiations, and at conventions, seminars, public hearings and forums;
- (h) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
- (i) planning and directing daily operations;
- (j) overseeing the selection, training and performance of staff.
职业示例
Administrative services manager · Cleaning services manager · Corporate services manager · Facilities manager
Sources: ILO ISCO-08 — details: Credits
ESCO 职业词汇
以下每一项都是在已公开的ESCO-O*NET Crosswalk（第 1 版，2022 年）中与本职业逐项对应的。对应类型出自该对照表；表述出自 AI Changing Work。
- defence administration officerESCO 1219.3本职业范围更窄
Defence administration officers perform managerial duties and administrative tasks in defense institutions, such as maintenance of records, management of staff, and handling of accounts.
- membership managerESCO 2431.12本职业范围更宽
Membership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop marketing plans accordingly. Membership managers monitor and ensure the efficiency of processes, systems and strategies.
- court administratorESCO 1349.11有重叠，但不相同
Court administrators perform managerial tasks in a court institution, such as supervision of staff, administration, communicating with judges and reviewing procedures. They also manage the court's finances, and oversee maintenance of the facility and equipment.
- library managerESCO 1349.16有重叠，但不相同
Library managers supervise the correct usage of library equipment and items. They manage the provided services of a library and the operation of the departments within a library. Library managers also provide training for new staff members and manage the budget of the library.
- office managerESCO 3341.8有重叠，但不相同
\ Office managers oversee the administrative work that clerical workers are commissioned to perform in various types of organisations or associations. They perform micromanagement and maintain a close view of administrative processes such as such as controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions. They report to managers within the same department or to general managers in companies, depending on their size.
来源: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
许可: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
法国职业分类关联（ROME）
本职业与 ROME 4.0 职业条目（fiche）之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。标为「暂定」的关联仅凭同一模型系列（Claude）两位判定者的判定采纳，或对其判定适用运营方规则后采纳，因此其依据弱于已确认的关联。
| ROME 代码 | ROME 名称（法语） | 关系 |
|---|---|---|
| K1417 | Responsable des affaires générales | 本职业范围更宽 |
| M1216 | Secrétaire général / Secrétaire générale | 有重叠，但不相同 |
| K1419 | Responsable du service des assemblées | 相关，但不对应 |
| M1223 | Chef / Cheffe des services administratifs et financiers | 相关，但不对应 |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
西班牙职业分类关联（CNO-11）
本职业与 CNO-11 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。
| CNO-11 代码 | CNO-11 名称（西班牙语） | 关系 |
|---|---|---|
| 1219 | Directores de políticas y planificación y de otros departamentos administrativos no clasificados bajo otros epígrafes | 本职业范围更窄暂定 |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
德国职业分类关联（KldB）
本职业与 KldB 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。
| KldB 代码 | KldB 名称（德语） | 关系 |
|---|---|---|
| 71394 | Führungskräfte - Unternehmensorganisation und -strategie | 本职业范围更窄 |
| 73254 | Berufe in der Justizverwaltung - hoch komplexe Tätigkeiten | 相关，但不对应 |
| 73394 | Führungskräfte - Medien-, Dokumentations- und Informationsdienste | 相关，但不对应暂定 |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
日本职业分类关联（JSCO）
本职业与 JSCO 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。
| JSCO 代码 | JSCO 名称（日语） | 关系 |
|---|---|---|
| 031 | 会社管理職員 | 本职业范围更窄暂定 |
| 012 | 管理的国家公務員 | 相关，但不对应暂定 |
| 013 | 管理的地方公務員 | 相关，但不对应暂定 |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
本页数据的来源与许可，以及 AI Changing Work 的修改与翻译说明：致谢与来源