First-Line Supervisors of Personal Service Workers

Personal Care and Service Occupations
O*NET-SOC 代码
39-1022.00

Supervise and coordinate activities of personal service workers.

  • 数据来源: BLS发布时间: 2026-08

    高· 相对

    低四级相对区间很高

    职业群单位数值

    尺度 · 母数 · 来源

    四级相对类别（低 / 中等 / 高 / 很高）

    以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档

    来源数据集（XLSX 文件下载）

  • 数据来源: Anthropic发布时间: 2026-03

    0.041

    0.000此处所载数值的范围0.745
    尺度 · 母数 · 来源

    观测暴露度指数，按发布原值0–1

    以O*NET任务映射为基准

    按 SOC 2018 职业发布的数值；具有相同 SOC 2018 代码的所有 O*NET 职业均显示此值

    来源数据集（CSV 文件下载）

  • 数据来源: ILO发布时间: 2025

    0.14–0.58· ISCO-08 职业组 10 个

    尺度 · 母数 · 来源

    生成式AI暴露度指数，按发布原值0–1

    按 ISCO-08 细类（4 位）发布的数值。按原样应用美国劳工统计局（BLS）的官方对照表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）关联到本职业，对应关系为全部或部分对应

    来源数据集（PDF 文件下载）

该来源发布的是什么性质的数值

BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。

各关联 ISCO-08 职业组的 ILO 数值
  • ISCO-08 3423Fitness and Recreation Instructors and Programme Leaders0.25
  • ISCO-08 4414Scribes and Related Workers0.58
  • ISCO-08 5113Travel Guides0.32
  • ISCO-08 5141Hairdressers0.17
  • ISCO-08 5142Beauticians and Related Workers0.18
  • ISCO-08 5162Companions and Valets0.22
  • ISCO-08 5164Pet Groomers and Animal Care Workers0.14
  • ISCO-08 5169Personal Services Workers Not Elsewhere Classified0.21
  • ISCO-08 5311Child Care Workers0.19
  • ISCO-08 5322Home-based Personal Care Workers0.25

Task-level exposure

显示隐藏的 13 项工作

已评分任务 17 项 · β ≥ 0.5 的任务 13 项（76.5%）

β = 直接暴露（E1）+ 0.5 × 借助工具时的暴露（E2），依据原始代码库的定义。

  • 原始单位：O*NET 27.2 任务 → O*NET 31.0 职业代码
  • 所有已评分任务均在 O*NET 31.0 任务列表中。
来源
OpenAI "GPTs are GPTs" exposure rubric
版本
gh-main-0471612
许可
MIT License, Copyright (c) 2024 OpenAI

以下为 O*NET-SOC 2010 职业 39-1021.00 First-Line Supervisors of Personal Service Workers 的工作任务，由本站依据 O*NET-SOC 2010→2019 官方对照表关联到此职业

Task (O*NET 20.1)Claude.aiRaw / share %APIRaw / share %
Furnish customers with information on events or activities.

39-1021.00

0.007647.20.003217.3
Resolve customer complaints regarding worker performance or services rendered.

39-1021.00

0.003119.30.003921.1
Apply customer feedback to service improvement efforts.

39-1021.00

0.002817.40.011461.6
Inform workers about interests or special needs of specific groups.

39-1021.00

0.002616.1—0

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

O*NET 31.0 全部任务（17 项）

本职业在 O*NET 31.0 中的全部任务（英文原文；任务类型为核心或补充）。暴露值不列在此清单中，而在上方表格里，位于各来源所用 O*NET 版本的任务表述旁。

任务（O*NET 31.0）类型
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.核心
Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.核心
Train workers in proper operational procedures and functions and explain company policies.核心
Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.核心
Meet with managers or other supervisors to stay informed of changes affecting operations.核心
Inform workers about interests or special needs of specific groups.核心
Resolve customer complaints regarding worker performance or services rendered.核心
Requisition necessary supplies, equipment, or services.核心
Take disciplinary action to address performance problems.核心
Recruit and hire staff members.核心
Participate in continuing education to stay abreast of industry trends and developments.核心
Apply customer feedback to service improvement efforts.核心
Arrange worker breaks to ensure services are adequately staffed throughout each shift.核心
Direct or coordinate the activities of workers, such as hotel staff or hair stylists.核心
Inform management about problems, such as employee disputes.核心
Investigate employee complaints and resolve problems following management rules and regulations.核心
Direct marketing, advertising, or other customer recruitment efforts.补充

职业信息

就业展望（BLS）

就业人数，2025
123K
预计就业人数，2035
130K
变化 (2025–35)
+6.3%
年薪中位数，2025
$48,590
入职通常所需学历
High school diploma or equivalent
最低 $30,890BLS EP 2025–35 中 825 个细分职业的工资中位数范围最高 $559,030

来源: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — Employment by detailed occupation, 2025 and projected 2035

韩国职业分类关联（KSCO）

来自 AI Changing Work 制作的 Korea Occupation Direct Crosswalk v1.1 当前版本的关联。关系值从 O*NET-SOC 职业一侧解读。

KSCO 代码KSCO 名称关系状态
15909그 외 판매 및 고객 서비스 관리자相关，但不对应已确认

关系与状态的定义(kr-direct v1.1)

国际劳工组织（ILO）职业说明

以下 ISCO-08 职业组由 AI Changing Work 原样套用美国劳工统计局（BLS）发布的对照表（2018 SOC→2010 SOC、2010 SOC→ISCO-08）、不逐案取舍，与本职业相关联；每项关联可能是完全对应，也可能是部分对应。

  • ISCO-08 3423Fitness and Recreation Instructors and Programme Leaders

    健身和娱乐指导员及项目带领人

  • ISCO-08 4414Scribes and Related Workers

    抄写员及有关人员

  • ISCO-08 5113Travel Guides

    导游

  • ISCO-08 5141Hairdressers

    理发师

  • ISCO-08 5142Beauticians and Related Workers

    美容师及有关人员

  • ISCO-08 5162Companions and Valets

    陪伴人员和贴身侍从

  • ISCO-08 5164Pet Groomers and Animal Care Workers

    宠物美容师和动物护理人员

  • ISCO-08 5169Personal Services Workers Not Elsewhere Classified

    其他未列明的个人服务人员

  • ISCO-08 5311Child Care Workers

    儿童保育人员

  • ISCO-08 5322Home-based Personal Care Workers

    居家个人护理人员

自行翻译

自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。

Sources: ILO ISCO-08 — details: Credits

ESCO 职业词汇

ISCO-08 3423

  • horse riding instructorESCO 3423.3

    Horse riding instructors advise and guide individuals and groups on riding horses. They conduct lessons and teach the techniques of horse riding including stopping, making turns, show-riding and jumping. They motivate their clients and help improve their performance.

另有 13 项

ISCO-08 5113

  • environmental education officerESCO 5113.1.1

    Environmental education officers are responsible for promoting environmental conservation and development. They visit schools and businesses to give talks, they produce educational resources and websites, they lead guided nature walks, they provide relevant training courses, and they help with volunteer activities and conservation projects. Many gardens employ an environmental education officer to offer guidance during school visits.

另有 3 项

ISCO-08 5141

  • hairdresserESCO 5141.1

    Hairdressers offer beauty services such as cutting, colouring, bleaching, permanent waving and styling clients' hair. They ask their clients about their hairstyle preferences in order to provide customised services. Hairdressers use clippers, scissors and razors. They provide hair and scalp treatments and shampoo, condition and rinse hair.

另有 4 项

ISCO-08 5142

  • masseur/masseuseESCO 5142.7

    Masseurs/masseuses perform massages to help their clients relax and de-stress according to their preferences. They use appropriate massages, equipment and oils and also instruct their clients on techniques to improve relaxation.

另有 11 项

ISCO-08 5162

  • companionESCO 5162.1

    Companions perform housekeeping duties and meal preparation for the people they assist on their own premises such as elderly people or people with special needs or who suffer from an illness. They also provide entertainment activities such as playing cards or reading stories. They may do shopping activities as well as punctual transportation to doctor's appointments, etc.

ISCO-08 5164

  • animal care attendantESCO 5164.1

    Animal care attendants provide routine care for non-production animals, which may include feeding, watering, cleaning, exercise and enrichment, grooming, training and monitoring of the health and welfare, in accordance with national legislation.

另有 14 项

ISCO-08 5169

  • club host/club hostessESCO 5169.1

    Club host/hostess welcome customers to the club. They ensure that clients are well looked after and satisfied.

另有 2 项

ISCO-08 5311

  • nannyESCO 5311.1.4

    Nannies provide qualified care services to children on the premises of the employer. They organise play activities and entertain children with games and other cultural and educative activities according to their respective age, prepare meals, give them bathes, transport them from and to school and assist them with homework on a punctual basis.

另有 5 项

ISCO-08 5322

  • home care aideESCO 5322.1

    Home care aides provide personal assistance and promote autonomy, on a daily basis to individuals who are unable to take care of themselves due to illness, ageing or disability. They assist them with personal hygiene, feeding, communication or medication according to the health care professional's instructions.

这些是 ESCO 归入上方所关联 ISCO-08 职业组之下的 ESCO 职业；它们并未与本职业逐项对应。

来源: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

许可: CC BY 4.0 (EU Reuse Notice)

查看原文

ESCO reuse terms and the modification notice are in Credits.

法国职业分类关联（ROME）

本职业与 ROME 4.0 职业条目（fiche）之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。标为「暂定」的关联仅凭同一模型系列（Claude）两位判定者的判定采纳，或对其判定适用运营方规则后采纳，因此其依据弱于已确认的关联。

ROME 代码ROME 名称（法语）关系
D1220Gérant / Gérante salon de coiffure相关，但不对应
K1408Responsable de secteur d'aide à domicile相关，但不对应

Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.

ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.

(AI Changing Work link release: fr-direct v1)

西班牙职业分类关联（CNO-11）

本职业与 CNO-11 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

CNO-11 代码CNO-11 名称（西班牙语）关系
5831Supervisores de mantenimiento y limpieza en oficinas, hoteles y otros establecimientos相关，但不对应

Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.

(AI Changing Work link release: es-direct v1)

德国职业分类关联（KldB）

本职业与 KldB 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

KldB 代码KldB 名称（德语）关系
82393Aufsichtskräfte - Körperpflege有重叠，但不相同
83293Aufsichtskräfte - Hauswirtschaft und Verbraucherberatung相关，但不对应
11593Aufsichtskräfte - Tierpflege相关，但不对应暂定

Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.

(AI Changing Work link release: de-direct v1)

日本职业分类关联（JSCO）

本职业与 JSCO 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

JSCO 代码JSCO 名称（日语）关系
361介護職員（医療・福祉施設等）相关，但不对应
382美容師相关，但不对应
404身の回り世話従事者相关，但不对应

Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.

(AI Changing Work link release: jp-direct v1)

本页数据的来源与许可，以及 AI Changing Work 的修改与翻译说明：致谢与来源