Loan Interviewers and Clerks

Office and Administrative Support Occupations

O*NET-SOC 代码: 43-4131.00

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

数据来源: BLS发布时间: 2026-08
很高· 相对
低四级相对区间很高
职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
来源数据集（XLSX 文件下载）
数据来源: Anthropic发布时间: 2026-03
0.202
0.000此处所载数值的范围0.745
尺度 · 母数 · 来源
观测暴露度指数，按发布原值0–1
以O*NET任务映射为基准
按 SOC 2018 职业发布的数值；具有相同 SOC 2018 代码的所有 O*NET 职业均显示此值
来源数据集（CSV 文件下载）
数据来源: ILO发布时间: 2025
0.64
0.09此处所载数值的范围0.70
职业群单位数值
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
按 ISCO-08 细类（4 位）发布的数值。按原样应用美国劳工统计局（BLS）的官方对照表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）关联到本职业，对应关系为全部或部分对应
来源数据集（PDF 文件下载）

该来源发布的是什么性质的数值

BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。

Task-level exposure

显示隐藏的 14 项工作

已评分任务 18 项 · β ≥ 0.5 的任务 18 项（100.0%）

β = 直接暴露（E1）+ 0.5 × 借助工具时的暴露（E2），依据原始代码库的定义。

原始单位：O*NET 27.2 任务 → O*NET 31.0 职业代码
所有已评分任务均在 O*NET 31.0 任务列表中。

来源: OpenAI "GPTs are GPTs" exposure rubric
版本: gh-main-0471612
许可: MIT License, Copyright (c) 2024 OpenAI

Task (O*NET 20.1)	Claude.aiRaw / share %
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts. 43-4131.00	0.016552.0
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators. 43-4131.00	0.010232.0
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications. 43-4131.00	0.00299.0
Schedule and conduct closings of mortgage transactions. 43-4131.00	0.00227.0

Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.

Task (O*NET 27.2)	βE1 + 0.5 × E2
Record applications for loan and credit, loan information, and disbursements of funds, using computers. O*NET Task ID 11296	1.0
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers. O*NET Task ID 11297	1.0
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators. O*NET Task ID 11299	1.0
Verify and examine information and accuracy of loan application and closing documents. O*NET Task ID 11291	0.5
Interview loan applicants to obtain personal and financial data and to assist in completing applications. O*NET Task ID 11292	0.5
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts. O*NET Task ID 11293	0.5
Answer questions and advise customers regarding loans and transactions. O*NET Task ID 11294	0.5
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications. O*NET Task ID 11295	0.5
Present loan and repayment schedules to customers. O*NET Task ID 11298	0.5
Check value of customer collateral to be held as loan security. O*NET Task ID 11300	0.5
Contact credit bureaus, employers, and other sources to check applicants' credit and personal references. O*NET Task ID 11301	0.5
File and maintain loan records. O*NET Task ID 11302	0.5
Schedule and conduct closings of mortgage transactions. O*NET Task ID 11303	0.5
Accept payment on accounts. O*NET Task ID 11304	0.5
Submit loan applications with recommendation for underwriting approval. O*NET Task ID 11305	0.5
Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property. O*NET Task ID 11306	0.5
Review customer accounts to determine whether payments are made on time and that other loan terms are being followed. O*NET Task ID 11307	0.5
Establish credit limits and grant extensions of credit on overdue accounts. O*NET Task ID 11308	0.5
再显示 8 项工作 ▾收起 ▴

β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

O*NET 31.0 全部任务（18 项）

本职业在 O*NET 31.0 中的全部任务（英文原文；任务类型为核心或补充）。暴露值不列在此清单中，而在上方表格里，位于各来源所用 O*NET 版本的任务表述旁。

任务（O*NET 31.0）	类型
Verify and examine information and accuracy of loan application and closing documents.	核心
Interview loan applicants to obtain personal and financial data and to assist in completing applications.	核心
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.	核心
Answer questions and advise customers regarding loans and transactions.	核心
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.	核心
Record applications for loan and credit, loan information, and disbursements of funds, using computers.	核心
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.	核心
Present loan and repayment schedules to customers.	核心
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.	核心
Check value of customer collateral to be held as loan security.	核心
Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.	核心
File and maintain loan records.	核心
Schedule and conduct closings of mortgage transactions.	核心
Accept payment on accounts.	核心
Submit loan applications with recommendation for underwriting approval.	核心
Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.	核心
Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.	核心
Establish credit limits and grant extensions of credit on overdue accounts.	核心

就业展望（BLS）

就业人数，2025: 169K
预计就业人数，2035: 165K
变化 (2025–35): -2.4%
年薪中位数，2025: $50,020
入职通常所需学历: High school diploma or equivalent

最低 $30,890BLS EP 2025–35 中 825 个细分职业的工资中位数范围最高 $559,030

来源: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — Employment by detailed occupation, 2025 and projected 2035

韩国职业分类关联（KSCO）

来自 AI Changing Work 制作的 Korea Occupation Direct Crosswalk v1.1 当前版本的关联。关系值从 O*NET-SOC 职业一侧解读。

KSCO 代码	KSCO 名称	关系	状态
34030	은행 사무원	本职业范围更窄	已确认
51041	대출 모집인	有重叠，但不相同	已确认

关系与状态的定义(kr-direct v1.1)

国际劳工组织（ILO）职业说明

以下 ISCO-08 职业组由 AI Changing Work 原样套用美国劳工统计局（BLS）发布的对照表（2018 SOC→2010 SOC、2010 SOC→ISCO-08）、不逐案取舍，与本职业相关联；每项关联可能是完全对应，也可能是部分对应。

ISCO-08 4312Statistical, Finance and Insurance Clerks
统计、金融和保险文员

自行翻译

自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。

以下定义、任务和职业示例是 ILO 对该 ISCO-08 职业组的描述，而不是对本职业的描述。

Statistical, finance and insurance clerks obtain, compile and compute statistical or actuarial data or perform clerical tasks relating to the transactions of insurance establishments, banks and other financial establishments.

任务

(a) processing insurance enrolments, cancellations, claims transactions, policy changes and payments;
(b) obtaining and compiling statistical or actuarial data based on routine or special sources of information;
(c) calculating totals, averages, percentages and other details and presenting them in the required tabular form;
(d) preparing financial documents, and calculating interest or brokerage charges and stamp duties payable;
(e) maintaining records of bonds, shares and other securities bought or sold on behalf of clients or employer.

职业示例

Actuarial clerk · Brokerage clerk · Finance clerk · Insurance clerk · Mortgage clerk · Securities clerk · Statistical clerk

Sources: ILO ISCO-08 — details: Credits

ESCO 职业词汇

以下每一项都是在已公开的ESCO-O*NET Crosswalk（第 1 版，2022 年）中与本职业逐项对应的。对应类型出自该对照表；表述出自 AI Changing Work。

loan officerESCO 3312.5有重叠，但不相同
Loan officers assess and authorise the approval of loan applications for individuals and businesses. They ensure complete transactions between loan organisations, borrowers, and sellers. Loan officers are specialists in consumer, mortgage, or commercial lending.
mortgage brokerESCO 3311.2.2有重叠，但不相同
Mortgage brokers handle mortgage loan applications from clients, collect loan documentation and search for new mortgage lending opportunities. They complete and close mortgage loan processes for their clients.
mortgage loan underwriterESCO 3312.6有重叠，但不相同
Mortgage loan underwriters ensure compliance with underwriter guidelines. They participate in the implementation of new underwriting guidelines. They also review closed and denied loans.

来源: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

许可: CC BY 4.0 (EU Reuse Notice)

查看原文

ESCO reuse terms and the modification notice are in Credits.

法国职业分类关联（ROME）

本职业与 ROME 4.0 职业条目（fiche）之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。标为「暂定」的关联仅凭同一模型系列（Claude）两位判定者的判定采纳，或对其判定适用运营方规则后采纳，因此其依据弱于已确认的关联。

ROME 代码	ROME 名称（法语）	关系
C1208	Courtier / Courtière en banque	有重叠，但不相同
C1214	Chargé / Chargée d'études crédits bancaires	有重叠，但不相同
C1401	Agent administratif / Agente administrative banque ou assurance	相关，但不对应

Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.

ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.

(AI Changing Work link release: fr-direct v1)

西班牙职业分类关联（CNO-11）

本职业与 CNO-11 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

CNO-11 代码	CNO-11 名称（西班牙语）	关系
4113	Empleados de oficina de servicios estadísticos, financieros y bancarios	本职业范围更窄
4444	Empleados de casas de empeño y de préstamos	本职业范围更宽暂定
3402	Comerciales de préstamos y créditos	有重叠，但不相同

Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.

(AI Changing Work link release: es-direct v1)

德国职业分类关联（KldB）

本职业与 KldB 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

KldB 代码	KldB 名称（德语）	关系
72113	Bankkaufleute - komplexe Spezialistentätigkeiten	本职业范围更窄暂定
72112	Bankkaufleute - fachlich ausgerichtete Tätigkeiten	相关，但不对应
61152	Berufe im Geld- und Pfandverleih - fachlich ausgerichtete Tätigkeiten	相关，但不对应暂定

Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.

(AI Changing Work link release: de-direct v1)

日本职业分类关联（JSCO）

本职业与 JSCO 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

JSCO 代码	JSCO 名称（日语）	关系
281	営業・販売事務員	本职业范围更窄暂定
334	質屋店主・店員	相关，但不对应暂定

Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.

(AI Changing Work link release: jp-direct v1)

本页数据的来源与许可，以及 AI Changing Work 的修改与翻译说明：致谢与来源