Dispatchers, Except Police, Fire, and Ambulance

Office and Administrative Support Occupations
O*NET-SOC 代码
43-5032.00

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

  • 数据来源: BLS发布时间: 2026-08

    很高· 相对

    低四级相对区间很高

    职业群单位数值

    尺度 · 母数 · 来源

    四级相对类别(低 / 中等 / 高 / 很高)

    以BLS就业预测表中831个细分职业为基数。取值按 NEM(全国就业矩阵)代码给定,因此共用同一 NEM 代码的职业得到相同分档

    来源数据集(XLSX 文件下载)

  • 数据来源: Anthropic发布时间: 2026-03

    0.226

    0.000此处所载数值的范围0.745
    尺度 · 母数 · 来源

    观测暴露度指数,按发布原值0–1

    以O*NET任务映射为基准

    按 SOC 2018 职业发布的数值;具有相同 SOC 2018 代码的所有 O*NET 职业均显示此值

    来源数据集(CSV 文件下载)

  • 数据来源: ILO发布时间: 2025

    0.50

    0.09此处所载数值的范围0.70

    职业群单位数值

    尺度 · 母数 · 来源

    生成式AI暴露度指数,按发布原值0–1

    按 ISCO-08 细类(4 位)发布的数值。按原样应用美国劳工统计局(BLS)的官方对照表(ISCO-08→2010 SOC、2010 SOC→2018 SOC)关联到本职业,对应关系为全部或部分对应

    来源数据集(PDF 文件下载)

该来源发布的是什么性质的数值

BLS的类别是相对排位而非绝对水平,也不是一手测量:它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测,不是采用概率,也不区分自动化与增强。

Task-level exposure

仅显示有暴露的工作

已评分任务 13 项 · β ≥ 0.5 的任务 13 项(100.0%)

β = 直接暴露(E1)+ 0.5 × 借助工具时的暴露(E2),依据原始代码库的定义。

  • 原始单位:O*NET 27.2 任务 → O*NET 31.0 职业代码
  • 已评分任务中有 1 项不在 O*NET 31.0 任务列表中,其分数按 O*NET 27.2 的发布值保留。
来源
OpenAI "GPTs are GPTs" exposure rubric
版本
gh-main-0471612
许可
MIT License, Copyright (c) 2024 OpenAI
Task (O*NET 30.2)Claude.aiRaw / share %APIRaw / share %
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.

43-5032.00

0.0100100.00.0100100.0
Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.

43-5032.00

0.00000.00.00000.0
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
—00.00000.0
Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
—00.00000.0
Not observed on any surface — 8 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states.
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
—0—0
Arrange for necessary repairs to restore service and schedules.
—0—0
Prepare daily work and run schedules.
—0—0
Receive or prepare work orders.
—0—0
Monitor personnel or equipment locations and utilization to coordinate service and schedules.
—0—0
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
—0—0
Oversee all communications within specifically assigned territories.
—0—0
Order supplies or equipment and issue them to personnel.
—0—0

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

O*NET 31.0 全部任务(12 项)

本职业在 O*NET 31.0 中的全部任务(英文原文;任务类型为核心或补充)。暴露值不列在此清单中,而在上方表格里,位于各来源所用 O*NET 版本的任务表述旁。

任务(O*NET 31.0)类型
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.核心
Arrange for necessary repairs to restore service and schedules.核心
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.核心
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.核心
Prepare daily work and run schedules.核心
Receive or prepare work orders.核心
Monitor personnel or equipment locations and utilization to coordinate service and schedules.核心
Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.核心
Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.核心
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.核心
Oversee all communications within specifically assigned territories.补充
Order supplies or equipment and issue them to personnel.补充

职业信息

就业展望(BLS)

就业人数,2025
204K
预计就业人数,2035
202K
变化 (2025–35)
-0.7%
年薪中位数,2025
$50,340
入职通常所需学历
High school diploma or equivalent
最低 $30,890BLS EP 2025–35 中 825 个细分职业的工资中位数范围最高 $559,030

来源: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — Employment by detailed occupation, 2025 and projected 2035

韩国职业分类关联(KSCO)

来自 AI Changing Work 制作的 Korea Occupation Direct Crosswalk v1.1 当前版本的关联。关系值从 O*NET-SOC 职业一侧解读。

KSCO 代码KSCO 名称关系状态
23833철도교통 관제사有重叠,但不相同已确认
32211도로운송 사무원有重叠,但不相同已确认
32212철도운송 사무원有重叠,但不相同已确认
32290그 외 운송 및 무역 사무원相关,但不对应已审核

关系与状态的定义(kr-direct v1.1)

国际劳工组织(ILO)职业说明

以下 ISCO-08 职业组由 AI Changing Work 原样套用美国劳工统计局(BLS)发布的对照表(2018 SOC→2010 SOC、2010 SOC→ISCO-08)、不逐案取舍,与本职业相关联;每项关联可能是完全对应,也可能是部分对应。

  • ISCO-08 4323Transport Clerks

    运输文员

自行翻译

自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。

以下定义、任务和职业示例是 ILO 对该 ISCO-08 职业组的描述,而不是对本职业的描述。

Transport clerks keep records of operational aspects and coordinate the timing of train, road and air passenger and freight transport, and prepare reports for management.

任务

  • (a) keeping records of operational aspects and coordinating the timing of passenger and freight transport;
  • (b) directing train routings within a division or zone of a railway system and keeping related records;
  • (c) directing, controlling and keeping records of freight handling at a railway yard;
  • (d) coordinating and keeping records of operational activities concerning road transport, such as allocation and scheduling of vehicles and drivers, loading and unloading of vehicles and storage of goods in transit;
  • (e) coordinating and keeping records of operational activities concerning air transport of passengers and freight, such as passenger lists and freight manifests;
  • (f) preparing reports for management.

职业示例

Clerical controller (transport service) · Clerical dispatcher (transport service)

Sources: ILO ISCO-08 — details: Credits

ESCO 职业词汇

以下每一项都是在已公开的ESCO-O*NET Crosswalk(第 1 版,2022 年)中与本职业逐项对应的。对应类型出自该对照表;表述出自 AI Changing Work。

  • aircraft dispatcherESCO 4323.2本职业范围更宽

    Aircraft dispatchers authorise, regulate, and control commercial airline flights according to governmental and company regulations. They expedite and ensure flight flow by preparing logs of flights, delays, cancellations, and changes in schedules or flight plans.

  • bus route supervisorESCO 4323.4本职业范围更宽

    Bus route supervisors coordinate vehicle movements, routes and drivers, and may supervise loading, unloading, and checking of baggage or express shipped by bus.

  • distribution centre dispatcherESCO 9333.2本职业范围更宽

    Distribution centre dispatchers ensure efficient shipping of manufactured goods. They stipulate routes and complete shipping documents.

  • freight transport dispatcherESCO 4323.6本职业范围更宽

    Freight transport dispatchers receive and transmit reliable messages, track vehicles and equipment, and record other important information. They oversee the planning operations of dispatching by coordinating different modes of transport. Freight transport dispatchers structure routes or services and determine the appropriate mode of transport. They are also responsible for equipment and vehicle maintenance and workers dispatching. The freight transport dispatchers provide the legal and contractual documentation for the transporting parties.

  • ship pilot dispatcherESCO 4323.15本职业范围更宽

    Ship pilot dispatchers coordinate ships entering or leaving port. They write orders showing name of ship, berth, tugboat company, and time of arrival or departure, and notify the maritime pilot of assignment. They obtain receipts of pilotage from the pilot upon return from ship. Ship pilot dispatchers also record charges on receipt, using tariff book as guide, compile reports of activities, such as number of ships piloted and charges made, and keep records of ships entering port, showing owner, name of ship, displacement tonnage, agent, and country of registration.

  • taxi controllerESCO 4323.17本职业范围更宽

    Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison.

  • train dispatcherESCO 8312.4本职业范围更宽

    Train dispatchers ensure the safe and efficient dispatch of the train services. The safety of customers is their main priority. When carrying out train dispatch duties, they check the traffic signals and communicate promptly with train drivers and conductors that it is safe for the train to pull away.

  • vessel operations coordinatorESCO 4323.19本职业范围更宽

    Vessel operations coordinators manage chartered vessels' transit and performance optimizing the schedulers but also assessing the capabilities and the risks for vessels according to the different types of cargo such as crude oil or other chemical cargos. They make sure all necesary certifications are according to the regulations and all employees have up-to-date passports and licenses. Vessel operations coordinators schedule and maintain records of vessels' maintenance. At the operational level they have contact with the customers, following up customer complains, identifying new opportunities and providing customers with solutions.

来源: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

许可: CC BY 4.0 (EU Reuse Notice)

查看原文

ESCO reuse terms and the modification notice are in Credits.

法国职业分类关联(ROME)

本职业与 ROME 4.0 职业条目(fiche)之间的关联,由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。标为「暂定」的关联仅凭同一模型系列(Claude)两位判定者的判定采纳,或对其判定适用运营方规则后采纳,因此其依据弱于已确认的关联。

ROME 代码ROME 名称(法语)关系
N3205Assistant / Assistante d'exploitation du transport fluvial本职业范围更宽
N4203Agent / Agente d'exploitation en transport routier de marchandises有重叠,但不相同暂定
N3206Assistant / Assistante d'exploitation de terminal portuaire相关,但不对应
N2211Planificateur régulateur vol / Planificatrice régulatrice vol相关,但不对应暂定
N3210Assistant / Assistante d'exploitation transport maritime相关,但不对应暂定
N4204Agent / Agente d'exploitation transport routier de personnes相关,但不对应暂定

Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.

ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.

(AI Changing Work link release: fr-direct v1)

西班牙职业分类关联(CNO-11)

本职业与 CNO-11 职业之间的关联,由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

CNO-11 代码CNO-11 名称(西班牙语)关系
4123Empleados de logística y transporte de pasajeros y mercancías本职业范围更窄

Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.

(AI Changing Work link release: es-direct v1)

德国职业分类关联(KldB)

本职业与 KldB 职业之间的关联,由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

KldB 代码KldB 名称(德语)关系
51511Berufe in der Überwachung und Steuerung des Straßenverkehrsbetriebs - Helfer- und Anlerntätigkeiten本职业范围更宽
51512Berufe in der Überwachung und Steuerung des Straßenverkehrsbetriebs - fachlich ausgerichtete Tätigkeiten本职业范围更宽暂定
51632Straßen- und Schienenverkehrskaufleute - fachlich ausgerichtete Tätigkeiten有重叠,但不相同暂定
51633Straßen- und Schienenverkehrskaufleute - komplexe Spezialistentätigkeiten相关,但不对应暂定

Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.

(AI Changing Work link release: de-direct v1)

日本职业分类关联(JSCO)

本职业与 JSCO 职业之间的关联,由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

JSCO 代码JSCO 名称(日语)关系
302運行管理事務員本职业范围更窄

Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.

(AI Changing Work link release: jp-direct v1)

本页数据的来源与许可,以及 AI Changing Work 的修改与翻译说明:致谢与来源