Office Clerks, General

Office and Administrative Support Occupations
O*NET-SOC 代码
43-9061.00

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

  • 数据来源: BLS发布时间: 2026-08

    很高· 相对

    低四级相对区间很高

    职业群单位数值

    尺度 · 母数 · 来源

    四级相对类别（低 / 中等 / 高 / 很高）

    以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档

    来源数据集（XLSX 文件下载）

  • 数据来源: Anthropic发布时间: 2026-03

    0.450

    0.000此处所载数值的范围0.745
    尺度 · 母数 · 来源

    观测暴露度指数，按发布原值0–1

    以O*NET任务映射为基准

    按 SOC 2018 职业发布的数值；具有相同 SOC 2018 代码的所有 O*NET 职业均显示此值

    来源数据集（CSV 文件下载）

  • 数据来源: ILO发布时间: 2025

    0.60

    0.09此处所载数值的范围0.70

    职业群单位数值

    尺度 · 母数 · 来源

    生成式AI暴露度指数，按发布原值0–1

    按 ISCO-08 细类（4 位）发布的数值。按原样应用美国劳工统计局（BLS）的官方对照表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）关联到本职业，对应关系为全部或部分对应

    来源数据集（PDF 文件下载）

该来源发布的是什么性质的数值

BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。

Task-level exposure

显示隐藏的 11 项工作

已评分任务 21 项 · β ≥ 0.5 的任务 16 项（76.2%）

β = 直接暴露（E1）+ 0.5 × 借助工具时的暴露（E2），依据原始代码库的定义。

  • 原始单位：O*NET 27.2 任务 → O*NET 31.0 职业代码
  • 已评分任务中有 1 项不在 O*NET 31.0 任务列表中，其分数按 O*NET 27.2 的发布值保留。
来源
OpenAI "GPTs are GPTs" exposure rubric
版本
gh-main-0471612
许可
MIT License, Copyright (c) 2024 OpenAI
Task (O*NET 20.1)Claude.aiRaw / share %APIRaw / share %
Troubleshoot problems involving office equipment, such as computer hardware and software.

43-9061.00

1.259091.50.284957.3
Process and prepare documents, such as business or government forms and expense reports.

43-9061.00

0.04363.20.119324.0
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

43-9061.00

0.02301.70.01452.9
Answer telephones, direct calls, and take messages.

43-9061.00

0.01090.80.01953.9
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

43-9061.00

0.01030.70.00982.0
Prepare meeting agendas, attend meetings, and record and transcribe minutes.

43-9061.00

0.01030.70.00531.1
Review files, records, and other documents to obtain information to respond to requests.

43-9061.00

0.00680.50.01893.8
Complete work schedules, manage calendars, and arrange appointments.

43-9061.00

0.00550.40.00992.0
Compile, copy, sort, and file records of office activities, business transactions, and other activities.

43-9061.00

0.00400.30.01493.0
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

43-9061.00

0.00220.2—0

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

O*NET 31.0 全部任务（20 项）

本职业在 O*NET 31.0 中的全部任务（英文原文；任务类型为核心或补充）。暴露值不列在此清单中，而在上方表格里，位于各来源所用 O*NET 版本的任务表述旁。

任务（O*NET 31.0）类型
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.核心
Answer telephones, direct calls, and take messages.核心
Compile, copy, sort, and file records of office activities, business transactions, and other activities.核心
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.核心
Compute, record, and proofread data and other information, such as records or reports.核心
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.核心
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.核心
Review files, records, and other documents to obtain information to respond to requests.核心
Deliver messages and run errands.核心
Inventory and order materials, supplies, and services.核心
Complete work schedules, manage calendars, and arrange appointments.核心
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.核心
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.补充
Complete and mail bills, contracts, policies, invoices, or checks.补充
Process and prepare documents, such as business or government forms and expense reports.补充
Monitor and direct the work of lower-level clerks.补充
Count, weigh, measure, or organize materials.补充
Train other staff members to perform work activities, such as using computer applications.补充
Prepare meeting agendas, attend meetings, and record and transcribe minutes.补充
Troubleshoot problems involving office equipment, such as computer hardware and software.补充

职业信息

就业展望（BLS）

就业人数，2025
2.6M
预计就业人数，2035
2.4M
变化 (2025–35)
-6%
年薪中位数，2025
$45,010
入职通常所需学历
High school diploma or equivalent
最低 $30,890BLS EP 2025–35 中 825 个细分职业的工资中位数范围最高 $559,030

来源: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — Employment by detailed occupation, 2025 and projected 2035

韩国职业分类关联（KSCO）

来自 AI Changing Work 制作的 Korea Occupation Direct Crosswalk v1.1 当前版本的关联。关系值从 O*NET-SOC 职业一侧解读。

KSCO 代码KSCO 名称关系状态
37299그 외 사무 지원 종사원本职业范围更宽已确认

关系与状态的定义(kr-direct v1.1)

国际劳工组织（ILO）职业说明

以下 ISCO-08 职业组由 AI Changing Work 原样套用美国劳工统计局（BLS）发布的对照表（2018 SOC→2010 SOC、2010 SOC→ISCO-08）、不逐案取舍，与本职业相关联；每项关联可能是完全对应，也可能是部分对应。

  • ISCO-08 4110General Office Clerks

    一般办公室文员

自行翻译

自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。

以下定义、任务和职业示例是 ILO 对该 ISCO-08 职业组的描述，而不是对本职业的描述。

General office clerks perform a range of clerical and administrative tasks according to established procedures.

任务

  • (a) recording, preparing, sorting, classifying and filing information;
  • (b) sorting, opening and sending mail;
  • (c) photocopying and faxing documents;
  • (d) preparing reports and correspondence of a routine nature;
  • (e) recording issue of equipment to staff;
  • (f) responding to telephone or electronic enquiries or forwarding to appropriate person;
  • (g) checking figures, preparing invoices and recording details of financial transactions made;
  • (h) transcribing information onto computers, and proofreading and correcting copy.

职业示例

General office clerk · Office clerk

Sources: ILO ISCO-08 — details: Credits

ESCO 职业词汇

以下每一项都是在已公开的ESCO-O*NET Crosswalk（第 1 版，2022 年）中与本职业逐项对应的。对应类型出自该对照表；表述出自 AI Changing Work。

  • civil service administrative officerESCO 2422.1有重叠，但不相同

    Civil service administrative officers perform administrative duties in civil service organisations and government departments. They ensure record maintenance, handle enquiries and provide information to the public, either in person, through emails or phone calls. They support senior staff, and ensure a fluent internal flow of information.

  • file clerkESCO 4415.1有重叠，但不相同

    File clerks are in charge of maintaining records of a company and managing forms and information. They organise and retrieve documents when necessary and ensure an efficient working system.

  • foreign language correspondence clerkESCO 4419.2有重叠，但不相同

    Foreign language correspondence clerks read and reply to a company's correspondence in foreign languages. They also perform clerical duties.

来源: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

许可: CC BY 4.0 (EU Reuse Notice)

查看原文

ESCO reuse terms and the modification notice are in Credits.

法国职业分类关联（ROME）

本职业与 ROME 4.0 职业条目（fiche）之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。标为「暂定」的关联仅凭同一模型系列（Claude）两位判定者的判定采纳，或对其判定适用运营方规则后采纳，因此其依据弱于已确认的关联。

ROME 代码ROME 名称（法语）关系
M1607Assistant administratif / Assistante administrative本职业范围更窄
M1616Auxiliaire de gestion des écoles de conduite本职业范围更宽暂定
M1601Chargé / Chargée d'accueil相关，但不对应

Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.

ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.

(AI Changing Work link release: fr-direct v1)

西班牙职业分类关联（CNO-11）

本职业与 CNO-11 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

CNO-11 代码CNO-11 名称（西班牙语）关系
4309Empleados administrativos sin tareas de atención al público no clasificados bajo otros epígrafes本职业范围更宽暂定
4500Empleados administrativos con tareas de atención al público no clasificados bajo otros epígrafes本职业范围更宽暂定

Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.

(AI Changing Work link release: es-direct v1)

德国职业分类关联（KldB）

本职业与 KldB 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

KldB 代码KldB 名称（德语）关系
71402Büro- und Sekretariatskräfte (ohne Spezialisierung) - fachlich ausgerichtete Tätigkeiten本职业范围更窄
71401Büro- und Sekretariatskräfte (ohne Spezialisierung) - Helfer-/Anlerntätigkeiten有重叠，但不相同
42312Berufe in der Umweltschutzverwaltung und -beratung - fachlich ausgerichtete Tätigkeiten相关，但不对应暂定
73282Berufe in der öffentlichen Verwaltung (sonstige spezifische Tätigkeitsangabe) - fachlich ausgerichtete Tätigkeiten相关，但不对应暂定
92302Verlags- und Medienkaufleute (ohne Spezialisierung) - fachlich ausgerichtete Tätigkeiten相关，但不对应暂定

Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.

(AI Changing Work link release: de-direct v1)

日本职业分类关联（JSCO）

本职业与 JSCO 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

JSCO 代码JSCO 名称（日语）关系
257総合事務員范围相同暂定

Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.

(AI Changing Work link release: jp-direct v1)

与本职业相关的近期变化

摘要和关联标注由 AI Changing Work 撰写和判断；数字请以所链接的来源为准。

本页数据的来源与许可，以及 AI Changing Work 的修改与翻译说明：致谢与来源