Computer, Automated Teller, and Office Machine Repairers
Installation, Maintenance, and Repair Occupations- O*NET-SOC 代码
- 49-2011.00
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
- 数据来源: BLS发布时间: 2026-08
高· 相对
低四级相对区间很高职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
- 数据来源: Anthropic发布时间: 2026-03
0.107
0.000此处所载数值的范围0.745尺度 · 母数 · 来源
- 数据来源: ILO发布时间: 2025
0.24–0.25· ISCO-08 职业组 2 个
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
按 ISCO-08 细类（4 位）发布的数值。按原样应用美国劳工统计局（BLS）的官方对照表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）关联到本职业，对应关系为全部或部分对应
该来源发布的是什么性质的数值
BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。
各关联 ISCO-08 职业组的 ILO 数值
- ISCO-08 7421Electronics Mechanics and Servicers0.25
- ISCO-08 7422Information and Communications Technology Installers and Servicers0.24
Task-level exposure
显示隐藏的 17 项工作已评分任务 25 项 · β ≥ 0.5 的任务 11 项（44.0%）
β = 直接暴露（E1）+ 0.5 × 借助工具时的暴露（E2），依据原始代码库的定义。
- 原始单位：O*NET 27.2 任务 → O*NET 31.0 职业代码
- 所有已评分任务均在 O*NET 31.0 任务列表中。
- 来源
- OpenAI "GPTs are GPTs" exposure rubric
- 版本
- gh-main-0471612
- 许可
- MIT License, Copyright (c) 2024 OpenAI
| Task (O*NET 20.1) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Reinstall software programs or adjust settings on existing software to fix machine malfunctions.49-2011.00 | 0.173954.8 | 0.205271.4 |
Install and configure new equipment, including operating software or peripheral equipment.49-2011.00 | 0.085326.9 | 0.01986.9 |
Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.49-2011.00 | 0.035611.2 | 0.049217.1 |
Advise customers concerning equipment operation, maintenance, or programming.49-2011.00 | 0.00802.5 | 0.00210.7 |
Align, adjust, or calibrate equipment according to specifications.49-2011.00 | 0.00652.1 | 0.00200.7 |
Analyze equipment performance records to assess equipment functioning.49-2011.00 | 0.00531.7 | 0.00511.8 |
Calibrate testing instruments.49-2011.00 | 0.00270.8 | 0.00180.6 |
Converse with customers to determine details of equipment problems. | —0 | 0.00210.7 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Reinstall software programs or adjust settings on existing software to fix machine malfunctions.O*NET Task ID 11626 | 1.0 |
Advise customers concerning equipment operation, maintenance, or programming.O*NET Task ID 11627 | 1.0 |
Test new systems to ensure that they are in working order.O*NET Task ID 11628 | 1.0 |
Maintain records of equipment maintenance work or repairs.O*NET Task ID 11631 | 1.0 |
Install and configure new equipment, including operating software or peripheral equipment.O*NET Task ID 11632 | 1.0 |
Complete repair bills, shop records, time cards, or expense reports.O*NET Task ID 11638 | 1.0 |
Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.O*NET Task ID 11641 | 1.0 |
Converse with customers to determine details of equipment problems.O*NET Task ID 11623 | 0.5 |
Maintain parts inventories and order any additional parts needed for repairs.O*NET Task ID 11633 | 0.5 |
Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.O*NET Task ID 11642 | 0.5 |
Analyze equipment performance records to assess equipment functioning.O*NET Task ID 11644 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
O*NET 31.0 全部任务（25 项）
本职业在 O*NET 31.0 中的全部任务（英文原文；任务类型为核心或补充）。暴露值不列在此清单中，而在上方表格里，位于各来源所用 O*NET 版本的任务表述旁。
| 任务（O*NET 31.0） | 类型 |
|---|---|
| Converse with customers to determine details of equipment problems. | 核心 |
| Reassemble machines after making repairs or replacing parts. | 核心 |
| Travel to customers' stores or offices to service machines or to provide emergency repair service. | 核心 |
| Reinstall software programs or adjust settings on existing software to fix machine malfunctions. | 核心 |
| Advise customers concerning equipment operation, maintenance, or programming. | 核心 |
| Test new systems to ensure that they are in working order. | 核心 |
| Assemble machines according to specifications, using hand or power tools and measuring devices. | 核心 |
| Operate machines to test functioning of parts or mechanisms. | 核心 |
| Maintain records of equipment maintenance work or repairs. | 核心 |
| Install and configure new equipment, including operating software or peripheral equipment. | 核心 |
| Maintain parts inventories and order any additional parts needed for repairs. | 核心 |
| Update existing equipment, performing tasks such as installing updated circuit boards or additional memory. | 核心 |
| Align, adjust, or calibrate equipment according to specifications. | 核心 |
| Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs. | 核心 |
| Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment. | 核心 |
| Complete repair bills, shop records, time cards, or expense reports. | 核心 |
| Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices. | 核心 |
| Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns. | 核心 |
| Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics. | 核心 |
| Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments. | 核心 |
| Lay cable and hook up electrical connections between machines, power sources, and phone lines. | 核心 |
| Analyze equipment performance records to assess equipment functioning. | 核心 |
| Fill machines with toners, inks, or other duplicating fluids. | 核心 |
| Train new repairers. | 核心 |
| Calibrate testing instruments. | 补充 |
0.43/ 3· 机器人暴露指数
尺度 · 母数 · 来源
对每项体力任务，按已实际部署、销售或演示的机器人能够完成它的环境评定 0–3 级（0 不可 · 1 围栏式机器单元、灌装线等机器人专用设施 · 2 医院药房、集装箱港口等受管理的设施 · 3 私人住宅、建筑工地等非结构化环境），再按工作时间占比求平均
以该职业 O*NET 29.3 任务中的体力任务为准
等级与时间占比由 Anthropic 使用 Claude Opus 5（网络搜索）估算（截至 2026 年）。
机器人暴露指数与本站的 AI 暴露度是不同的指标，不能相加或相互比较。该指数不代表实际采用情况或成本竞争力，0 也包括没有体力任务的职业。
每项体力任务的等级
机器人环境等级（E0–E3）
E0 机器人不可详情
评定为已实际部署、销售或演示的机器人即使在机器人专用设施中也无法完成
E1 机器人专用设施详情
评定为可在围绕机器搭建的设施中完成，例如围栏式机器单元或灌装线
E2 受管理的设施详情
评定为可在由机构按工作标准维护的人类工作设施中完成，例如医院药房或集装箱港口
E3 非结构化环境详情
评定为可在没有机构按工作标准维护的环境中完成，例如私人住宅或建筑工地
仅列出被归类为体力任务的任务；其他任务在来源中没有等级。
| 任务（O*NET 29.3） | 机器人环境等级 |
|---|---|
| Reassemble machines after making repairs or replacing parts. | E1 机器人专用设施 |
| Travel to customers' stores or offices to service machines or to provide emergency repair service. | E0 机器人不可 |
| Test new systems to ensure that they are in working order. | E1 机器人专用设施 |
| Assemble machines according to specifications, using hand or power tools and measuring devices. | E1 机器人专用设施 |
| Operate machines to test functioning of parts or mechanisms. | E1 机器人专用设施 |
| Install and configure new equipment, including operating software or peripheral equipment. | E1 机器人专用设施 |
| Maintain parts inventories and order any additional parts needed for repairs. | E1 机器人专用设施 |
| Update existing equipment, performing tasks such as installing updated circuit boards or additional memory. | E1 机器人专用设施 |
| Align, adjust, or calibrate equipment according to specifications. | E1 机器人专用设施 |
| Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs. | E0 机器人不可 |
| Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment. | E1 机器人专用设施 |
| Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices. | E0 机器人不可 |
| Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns. | E0 机器人不可 |
| Lay cable and hook up electrical connections between machines, power sources, and phone lines. | E1 机器人专用设施 |
| Fill machines with toners, inks, or other duplicating fluids. | E1 机器人专用设施 |
| Calibrate testing instruments. | E1 机器人专用设施 |
职业信息
就业展望（BLS）
- 就业人数，2025
- 72K
- 预计就业人数，2035
- 70K
- 变化 (2025–35)
- -3%
- 年薪中位数，2025
- $47,810
- 入职通常所需学历
- Some college, no degree
韩国职业分类关联（KSCO）
来自 AI Changing Work 制作的 Korea Occupation Direct Crosswalk v1.1 当前版本的关联。关系值从 O*NET-SOC 职业一侧解读。
| KSCO 代码 | KSCO 名称 | 关系 | 状态 |
|---|---|---|---|
| 76110 | 사무용 전자기기 설치 및 수리원 | 本职业范围更宽 | 已确认 |
| 76192 | 현금인출기 설치 및 수리원 | 本职业范围更宽 | 已确认 |
| 76193 | 포스 시스템 설치 및 수리원 | 本职业范围更宽 | 已确认 |
| 77110 | 컴퓨터 설치 및 수리원 | 本职业范围更宽 | 已确认 |
| 77120 | 이동전화기 수리원 | 相关，但不对应 | 已确认 |
关系与状态的定义(kr-direct v1.1)
国际劳工组织（ILO）职业说明
以下 ISCO-08 职业组由 AI Changing Work 原样套用美国劳工统计局（BLS）发布的对照表（2018 SOC→2010 SOC、2010 SOC→ISCO-08）、不逐案取舍，与本职业相关联；每项关联可能是完全对应，也可能是部分对应。
- ISCO-08 7421Electronics Mechanics and Servicers
电子机械工和维修服务工
- ISCO-08 7422Information and Communications Technology Installers and Servicers
信息和通信技术安装及维修服务工
自行翻译
自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。
Sources: ILO ISCO-08 — details: Credits
ESCO 职业词汇
以下每一项都是在已公开的ESCO-O*NET Crosswalk（第 1 版，2022 年）中与本职业逐项对应的。对应类型出自该对照表；表述出自 AI Changing Work。
- computer hardware repair technicianESCO 7422.2范围相同
Computer hardware repair technicians install, examine, test and repair computer hardware and peripheral components. They test computers' functionality, identify the problems and replace damaged components and parts.
- ICT technicianESCO 3512.4本职业范围更窄
ICT technicians install, maintain, repair and operate information systems and any ICT related equipment (laptops, desktops, servers, tablets, smart phones, communications equipment, printers and any piece of computer related peripheral networks), and any type of software (drivers, operating systems, applications).
- ATM repair technicianESCO 7421.1本职业范围更宽
ATM repair technicians install, diagnose, maintain and repair automatic teller machines. They travel to their clients' location to provide their services. ATM repair technicians use hand tools and software to fix malfunctioning money distributors.
- office equipment repair technicianESCO 7421.5本职业范围更宽
Office equipment repair technicians provide services to businesses related to installing, maintaining and repairing new or existing equipment such as printers, scanners and modems, on the clients' premises. They keep records of performed services and return equipment to a repair centre if needed.
- computer hardware engineering technicianESCO 3114.1.2有重叠，但不相同
Computer hardware engineering technicians collaborate with computer hardware engineers in the development of computer hardware, such as motherboards, routers, and microprocessors. Computer hardware engineering technicians are responsible for building, testing, monitoring, and maintaining the developed computer technology.
- consumer electronics repair technicianESCO 7421.3有重叠，但不相同
Consumer electronics repair technicians use electrical equipment to diagnose malfunctions and test functionality of consumer electronics such as TVs, video and audio systems and digital cameras. They read manufacturers' instructions and conduct the necessary repairs or replacements.
- mobile devices technicianESCO 7422.3有重叠，但不相同
Mobile devices technicians carry out proper fault diagnosis to improve the quality of mobile devices and repair them. They provide information related to a number of services, including warranties and after-sale services.
- mobile phone repair technicianESCO 7422.3.1有重叠，但不相同
Mobile phone repair technicians run tests to assess the mobile phones' functionality, install and update phone software, troubleshoot wiring problems, and replace damaged parts and components such as batteries, LCD screens, keypads, buttons. They also advise their clients on warranty issues and recommend products based on their expertise.
来源: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
许可: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
法国职业分类关联（ROME）
本职业与 ROME 4.0 职业条目（fiche）之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。标为「暂定」的关联仅凭同一模型系列（Claude）两位判定者的判定采纳，或对其判定适用运营方规则后采纳，因此其依据弱于已确认的关联。
| ROME 代码 | ROME 名称（法语） | 关系 |
|---|---|---|
| I1409 | Agent / Agente de maintenance en bureautique | 本职业范围更宽暂定 |
| I1401 | Technicien / Technicienne de maintenance en informatique | 有重叠，但不相同暂定 |
| I1403 | Technicien / Technicienne Datacenter | 相关，但不对应 |
| I1407 | Réparateur / Réparatrice en produits de télécommunication et multimédia | 相关，但不对应 |
| I1322 | Technicien / Technicienne de maintenance des automates bancaires | 相关，但不对应暂定 |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
西班牙职业分类关联（CNO-11）
本职业与 CNO-11 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。
| CNO-11 代码 | CNO-11 名称（西班牙语） | 关系 |
|---|---|---|
| 7531 | Mecánicos y reparadores de equipos electrónicos | 有重叠，但不相同暂定 |
| 7533 | Instaladores y reparadores en tecnologías de la información y las comunicaciones | 相关，但不对应暂定 |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
德国职业分类关联（KldB）
本职业与 KldB 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。
| KldB 代码 | KldB 名称（德语） | 关系 |
|---|---|---|
| 26312 | Berufe in der Informations- und Telekommunikationstechnik - fachlich ausgerichtete Tätigkeiten | 本职业范围更窄 |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
日本职业分类关联（JSCO）
本职业与 JSCO 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。
| JSCO 代码 | JSCO 名称（日语） | 关系 |
|---|---|---|
| 552 | 電気機械器具整備・修理従事者 | 本职业范围更窄暂定 |
| 551 | はん用・生産用・業務用機械器具整備・修理従事者 | 相关，但不对应暂定 |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
本页数据的来源与许可，以及 AI Changing Work 的修改与翻译说明：致谢与来源