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AI暴露度

  • 数据来源: BLS发布时间: 2026-08

    很高· 相对

    低四级相对区间很高

    职业群单位数值

    尺度 · 母数 · 来源

    四级相对类别(低 / 中等 / 高 / 很高)

    以BLS就业预测表中831个细分职业为基数。取值按 NEM(全国就业矩阵)代码给定,因此共用同一 NEM 代码的职业得到相同分档

    来源数据集(XLSX 文件下载)

  • 数据来源: Anthropic发布时间: 2026-03

    0.299

    0.000此处所载数值的范围0.745
    尺度 · 母数 · 来源

    观测暴露度指数,按发布原值0–1

    以O*NET任务映射为基准

    来源数据集

  • 数据来源: ILO发布时间: 2025

    0.43

    0.09此处所载数值的范围0.70

    职业群单位数值

    尺度 · 母数 · 来源

    生成式AI暴露度指数,按发布原值0–1

    ISCO-08职业小类单位 — 共用同一代码的职业取值相同

    本站计算,并非国际劳工组织发布的数值。在本站与 ILO 数据集相连的 1,012 个职业中,达到或高于此值的占 30%。

    来源数据集

该来源发布的是什么性质的数值

BLS的类别是相对排位而非绝对水平,也不是一手测量:它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测,不是采用概率,也不区分自动化与增强。

Task-level exposure

Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.

TaskβE1 + 0.5 × E2
Receive payments and post amounts paid to customer accounts.

O*NET Task ID 2472

1.0
Record information about financial status of customers and status of collection efforts.

O*NET Task ID 2474

1.0
Advise customers of necessary actions and strategies for debt repayment.

O*NET Task ID 2477

1.0
Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.

O*NET Task ID 2479

1.0
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

O*NET Task ID 2480

1.0
Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.

O*NET Task ID 18560

1.0
Locate and monitor overdue accounts, using computers and a variety of automated systems.

O*NET Task ID 2473

0.5
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

O*NET Task ID 2475

0.5
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

O*NET Task ID 2476

0.5
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.

O*NET Task ID 2478

0.5

β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.

Data sources & licenses — O*NET®, Eloundou et al. (2023): see full notices on the Credits page

职业信息