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销售与市场营销AI暴露度
- 数据来源: BLS发布时间: 2026-08
高· 相对
低四级相对区间很高职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
- 数据来源: Anthropic发布时间: 2026-03
0.085
0.000此处所载数值的范围0.745尺度 · 母数 · 来源
- 数据来源: ILO发布时间: 2025
0.39
0.09此处所载数值的范围0.70职业群单位数值
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
ISCO-08职业小类单位 — 共用同一代码的职业取值相同
本站计算，并非国际劳工组织发布的数值。在本站与 ILO 数据集相连的 1,012 个职业中，达到或高于此值的占 44%。
该来源发布的是什么性质的数值
BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。
Task-level exposure
仅显示有暴露的工作| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Answer customers' questions, and provide information on procedures or policies.41-2011 | 0.820089.1 | 0.180075.0 |
Assist customers by providing information and resolving their complaints.41-2011 | 0.08008.7 | 0.02008.3 |
Help customers find the location of products.41-2011 | 0.02002.2 | 0.01004.2 |
Compute and record totals of transactions.41-2011 | 0.00000.0 | 0.00000.0 |
Greet customers entering establishments. | —0 | 0.02008.3 |
Answer incoming phone calls. | —0 | 0.01004.2 |
Receive payment by cash, check, credit cards, vouchers, or automatic debits. | —0 | 0.00000.0 |
Process merchandise returns and exchanges. | —0 | 0.00000.0 |
| Not observed on any surface — 20 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Issue receipts, refunds, credits, or change due to customers. | —0 | —0 |
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners. | —0 | —0 |
Request information or assistance, using paging systems. | —0 | —0 |
Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately. | —0 | —0 |
Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans. | —0 | —0 |
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. | —0 | —0 |
Issue trading stamps, and redeem food stamps and coupons. | —0 | —0 |
Cash checks for customers. | —0 | —0 |
Weigh items sold by weight to determine prices. | —0 | —0 |
Calculate total payments received during a time period, and reconcile this with total sales. | —0 | —0 |
Sell tickets and other items to customers. | —0 | —0 |
Keep periodic balance sheets of amounts and numbers of transactions. | —0 | —0 |
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. | —0 | —0 |
Sort, count, and wrap currency and coins. | —0 | —0 |
Compile and maintain non-monetary reports and records. | —0 | —0 |
Post charges against guests' or patients' accounts. | —0 | —0 |
Offer customers carry-out service at the completion of transactions. | —0 | —0 |
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. | —0 | —0 |
Supervise others and provide on-the-job training. | —0 | —0 |
Stock shelves, sort and reshelve returned items, and mark prices on items and shelves. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Calculate total payments received during a time period, and reconcile this with total sales.O*NET Task ID 2411 | 1.0 |
Compute and record totals of transactions.O*NET Task ID 2412 | 1.0 |
Keep periodic balance sheets of amounts and numbers of transactions.O*NET Task ID 2414 | 1.0 |
Compile and maintain non-monetary reports and records.O*NET Task ID 2421 | 1.0 |
Answer incoming phone calls.O*NET Task ID 21073 | 1.0 |
Answer customers' questions, and provide information on procedures or policies.O*NET Task ID 2408 | 0.5 |
Process merchandise returns and exchanges.O*NET Task ID 2417 | 0.5 |
Post charges against guests' or patients' accounts.O*NET Task ID 2423 | 0.5 |
Assist customers by providing information and resolving their complaints.O*NET Task ID 18765 | 0.5 |
Receive payment by cash, check, credit cards, vouchers, or automatic debits.O*NET Task ID 2400 | 0.0 |
Issue receipts, refunds, credits, or change due to customers.O*NET Task ID 2401 | 0.0 |
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.O*NET Task ID 2402 | 0.0 |
Greet customers entering establishments.O*NET Task ID 2403 | 0.0 |
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.O*NET Task ID 2405 | 0.0 |
Issue trading stamps, and redeem food stamps and coupons.O*NET Task ID 2406 | 0.0 |
Cash checks for customers.O*NET Task ID 2409 | 0.0 |
Weigh items sold by weight to determine prices.O*NET Task ID 2410 | 0.0 |
Sell tickets and other items to customers.O*NET Task ID 2413 | 0.0 |
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.O*NET Task ID 2415 | 0.0 |
Sort, count, and wrap currency and coins.O*NET Task ID 2416 | 0.0 |
Pay company bills by cash, vouchers, or checks.O*NET Task ID 2418 | 0.0 |
Request information or assistance, using paging systems.O*NET Task ID 2419 | 0.0 |
Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.O*NET Task ID 2422 | 0.0 |
Offer customers carry-out service at the completion of transactions.O*NET Task ID 2424 | 0.0 |
Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.O*NET Task ID 18766 | 0.0 |
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.O*NET Task ID 18767 | 0.0 |
Supervise others and provide on-the-job training.O*NET Task ID 18768 | 0.0 |
Help customers find the location of products.O*NET Task ID 21072 | 0.0 |
Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.O*NET Task ID 21074 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page