Analyze data to determine answers to questions from customers or members of the public.Details
43-4171
0.290080.6
1.070093.9
Process and prepare memos, correspondence, travel vouchers, or other documents.Details
43-4171
0.03008.3
0.01000.9
File and maintain records.Details
43-4171
0.02005.6
0.02001.8
Transmit information or documents to customers, using computer, mail, or facsimile machine.Details
43-4171
0.01002.8
0.02001.8
Schedule appointments and maintain and update appointment calendars.Details
43-4171
0.01002.8
0.01000.9
Hear and resolve complaints from customers or the public.Details
43-4171
0.00000.0
0.01000.9
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
Task
βE1 + 0.5 × E2
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.Details
O*NET Task ID 746
1.0
Analyze data to determine answers to questions from customers or members of the public.Details
O*NET Task ID 752
1.0
Calculate and quote rates for tours, stocks, insurance policies, or other products or services.Details
O*NET Task ID 756
1.0
Process and prepare memos, correspondence, travel vouchers, or other documents.Details
O*NET Task ID 758
1.0
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Details
O*NET Task ID 744
0.5
Receive payment and record receipts for services.Details
O*NET Task ID 745
0.5
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.Details
O*NET Task ID 747
0.5
Hear and resolve complaints from customers or the public.Details
O*NET Task ID 748
0.5
File and maintain records.Details
O*NET Task ID 749
0.5
Transmit information or documents to customers, using computer, mail, or facsimile machine.Details
O*NET Task ID 750
0.5
Schedule appointments and maintain and update appointment calendars.Details
O*NET Task ID 751
0.5
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.Details
O*NET Task ID 753
0.5
Keep a current record of staff members' whereabouts and availability.Details
O*NET Task ID 754
0.5
Take orders for merchandise or materials and send them to the proper departments to be filled.Details
O*NET Task ID 757
0.5
Schedule space or equipment for special programs and prepare lists of participants.Details
O*NET Task ID 759
0.5
Enroll individuals to participate in programs and notify them of their acceptance.Details
O*NET Task ID 760
0.5
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
Occupation information
ILO occupational description
Receptionists (general)
接待员（一般）
自行翻译
自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。
Receptionists (general) receive and welcome visitors, clients or guests and respond to inquiries and requests including arranging for appointments.
Tasks
(a) receiving and welcoming visitors, guests or clients;
(b) making appointments for clients;
(c) dealing with telephone requests for information or appointments;
(d) directing clients to appropriate location or person;
(e) supplying information pamphlets, brochures or forms.
Front line medical receptionists greet clients and patients as they arrive at the medical facility and check them in, collect patient notes and make appointments work under the supervision and direction of healthcare institution manager.
veterinary receptionistESCO 4226.2.2
Veterinary receptionists provide reception and office/administrative support in a veterinary practice, scheduling appointments and receiving clients, sale and advice on animal related products, in accordance with national legislation.
receptionistESCO 4226.2
Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.
Source:European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
ESCO reuse terms and the modification notice are in Credits.
Shown in the original Korean. This dataset is published under KOGL Type 4, which prohibits derivative works including translation, so the text is reproduced unaltered.
The KNOW occupations and KECO codes listed here were linked to this page's occupation by this site; this is not a correspondence defined by the Korea Employment Information Service or the Ministry of Employment and Labor.
Projected change: -1.7%
Median wage: $38K
lowest $31Kmedian wage across 825 detailed occupations, BLS EP 2025–35highest $559K
Employment: 948K
Typical entry-level education: High school diploma or equivalent
BLS occupational group: Receptionists and information clerks
与本职业相关的近期变化
📄
2026年3月: ILO finds 408 million people globally lack adequate work while AI transforms office roles. Women 24.2% less likely to participate in labor force.
2026年3月: ILO confirms receptionists among occupations driving gender AI gap; 88% of countries analyzed show women face higher generative AI risks than men
