总机接线员
办公与行政支持AI暴露度
- 数据来源: BLS发布时间: 2026-08
很高· 相对
低四级相对区间很高职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
- 数据来源: Anthropic发布时间: 2026-03
0.386
0.000此处所载数值的范围0.745尺度 · 母数 · 来源
- 数据来源: ILO发布时间: 2025
0.54
0.09此处所载数值的范围0.70职业群单位数值
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
ISCO-08职业小类单位 — 共用同一代码的职业取值相同
本站计算，并非国际劳工组织发布的数值。在本站与 ILO 数据集相连的 1,012 个职业中，达到或高于此值的占 13%。
该来源发布的是什么性质的数值
BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。
Task-level exposure
仅显示有暴露的工作| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Record messages, suggesting rewording for clarity or conciseness.43-2011 | 0.016960.1 | 0.016029.7 |
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.43-2011 | 0.004716.7 | 0.00397.2 |
Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.43-2011 | 0.003512.5 | 0.006111.3 |
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.43-2011 | 0.003010.7 | 0.013124.3 |
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. | —0 | 0.006111.3 |
Monitor alarm systems to ensure that secure conditions are maintained. | —0 | 0.00539.9 |
Keep records of calls placed and charges incurred. | —0 | 0.00336.1 |
| Not observed on any surface — 12 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. | —0 | —0 |
Relay or route written or verbal messages. | —0 | —0 |
Place telephone calls or arrange conference calls as instructed. | —0 | —0 |
Process incoming or outgoing mail, packages, or deliveries. | —0 | —0 |
Contact security staff members when necessary, using radio-telephones. | —0 | —0 |
Stamp messages with time and date and file them appropriately. | —0 | —0 |
Answer simple questions about clients' businesses, using reference files. | —0 | —0 |
Complete forms for sales orders. | —0 | —0 |
Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location. | —0 | —0 |
Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts. | —0 | —0 |
Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash. | —0 | —0 |
Place orders, such as for equipment, supplies, or catering for meetings. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.O*NET Task ID 4630 | 1.0 |
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.O*NET Task ID 4633 | 1.0 |
Relay or route written or verbal messages.O*NET Task ID 4634 | 1.0 |
Place telephone calls or arrange conference calls as instructed.O*NET Task ID 4635 | 1.0 |
Keep records of calls placed and charges incurred.O*NET Task ID 4639 | 1.0 |
Record messages, suggesting rewording for clarity or conciseness.O*NET Task ID 4640 | 1.0 |
Stamp messages with time and date and file them appropriately.O*NET Task ID 4641 | 1.0 |
Answer simple questions about clients' businesses, using reference files.O*NET Task ID 4642 | 1.0 |
Complete forms for sales orders.O*NET Task ID 4643 | 1.0 |
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.O*NET Task ID 20427 | 1.0 |
Monitor alarm systems to ensure that secure conditions are maintained.O*NET Task ID 4637 | 0.0 |
Contact security staff members when necessary, using radio-telephones.O*NET Task ID 4638 | 0.0 |
Process incoming or outgoing mail, packages, or deliveries.O*NET Task ID 20428 | 0.0 |
Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.O*NET Task ID 20431 | 0.0 |
Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash.O*NET Task ID 20432 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page