Record messages, suggesting rewording for clarity or conciseness.Details
43-2011
0.016960.1
0.016029.7
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.Details
43-2011
0.004716.7
0.00397.2
Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.Details
43-2011
0.003512.5
0.006111.3
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.Details
43-2011
0.003010.7
0.013124.3
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.Details
—0
0.006111.3
Monitor alarm systems to ensure that secure conditions are maintained.Details
—0
0.00539.9
Keep records of calls placed and charges incurred.Details
—0
0.00336.1
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
Task
βE1 + 0.5 × E2
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.Details
O*NET Task ID 4630
1.0
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.Details
O*NET Task ID 4633
1.0
Relay or route written or verbal messages.Details
O*NET Task ID 4634
1.0
Place telephone calls or arrange conference calls as instructed.Details
O*NET Task ID 4635
1.0
Keep records of calls placed and charges incurred.Details
O*NET Task ID 4639
1.0
Record messages, suggesting rewording for clarity or conciseness.Details
O*NET Task ID 4640
1.0
Stamp messages with time and date and file them appropriately.Details
O*NET Task ID 4641
1.0
Answer simple questions about clients' businesses, using reference files.Details
O*NET Task ID 4642
1.0
Complete forms for sales orders.Details
O*NET Task ID 4643
1.0
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.Details
O*NET Task ID 20427
1.0
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.Details
O*NET Task ID 4631
0.5
Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.Details
O*NET Task ID 20429
0.5
Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location.Details
O*NET Task ID 20430
0.5
Place orders, such as for equipment, supplies, or catering for meetings.Details
O*NET Task ID 20433
0.5
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
职业信息
国际劳工组织（ILO）职业说明
Telephone Switchboard Operators
电话总机接线员
自行翻译
自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。
Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
任务
(a) operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls;
(b) making connections for outgoing calls;
(c) dealing with telephone inquiries and recording messages;
(d) forwarding messages to staff or clients;
(e) investigating operating system problems and informing repair services.
职业示例
Answering service operator · Telephone switchboard operator
Telephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports.
emergency medical dispatcherESCO 4223.1.1
Emergency medical dispatchers respond to urgent calls made to the control center, take information about the emergency situation, the address and other details and dispatch the nearest ambulance or paramedic helicopter.
来源:European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
ESCO reuse terms and the modification notice are in Credits.
Shown in the original Korean. This dataset is published under KOGL Type 4, which prohibits derivative works including translation, so the text is reproduced unaltered.
The KNOW occupations and KECO codes listed here were linked to this page's occupation by this site; this is not a correspondence defined by the Korea Employment Information Service or the Ministry of Employment and Labor.
Projected change: -26%
Median wage: $39K
lowest $31Kmedian wage across 825 detailed occupations, BLS EP 2025–35highest $559K
Employment: 35K
Typical entry-level education: High school diploma or equivalent
