موظفو الطلبات
المكتب والدعم الإداريالتعرّض للذكاء الاصطناعي
- مصدر البيانات: BLSتاريخ النشر: 2026-08
مرتفع جدًا· نسبي
منخفضأربع فئات نسبيةمرتفع جدًاقيمة على مستوى المجموعة المهنية
المقياس والأساس والمصدر
أربع فئات نسبية (منخفض / متوسط / مرتفع / مرتفع جدًا)
831 مهنة تفصيلية في جدول توقعات التوظيف لدى BLS. وتُسند القيمة على مستوى رمز مصفوفة التوظيف الوطنية (NEM)، فالمهن التي تشترك في الرمز نفسه تأخذ النطاق نفسه
- مصدر البيانات: Anthropicتاريخ النشر: 2026-03
0.075
0.000نطاق القيم المعروضة هنا0.745المقياس والأساس والمصدر
- مصدر البيانات: ILOتاريخ النشر: 2025
0.63
0.09نطاق القيم المعروضة هنا0.70قيمة على مستوى المجموعة المهنية
المقياس والأساس والمصدر
مؤشر التعرّض للذكاء الاصطناعي التوليدي، 0–1 كما نُشر
وحدة التصنيف ISCO-08 — تأخذ كل المهن ذات الرمز نفسه هذه القيمة
محسوب من قِبل هذا الموقع وليس منشورًا من منظمة العمل الدولية: من بين 1,012 مهنة يربطها هذا الموقع بمجموعة بيانات المنظمة، تبلغ نسبة التي تساوي هذه القيمة أو تتجاوزها 2%.
ما نوع القيمة التي ينشرها هذا المصدر
فئة BLS رتبة نسبية لا مستوى مطلق، وليست قياسًا مباشرًا: فهي تجمع الرتب المئينية للمهنة في عدة دراسات منشورة في أربع فئات. وهي ليست توقّعًا للتوظيف أو الأجور، ولا احتمالًا للتبني، ولا تفرّق بين الأتمتة والتعزيز.
Task-level exposure
المهام ذات التعرض فقط| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Receive and respond to customer complaints.43-4151 | 0.020066.7 | 0.140087.5 |
Recommend merchandise or services that will meet customers' needs.43-4151 | 0.010033.3 | 0.00000.0 |
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.43-4151 | 0.00000.0 | 0.020012.5 |
Check inventory records to determine availability of requested merchandise.43-4151 | 0.00000.0 | 0.00000.0 |
Prepare invoices, shipping documents, and contracts.43-4151 | 0.00000.0 | —0 |
Calculate and compile order-related statistics, and prepare reports for management.43-4151 | 0.00000.0 | —0 |
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. | —0 | 0.00000.0 |
Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits. | —0 | 0.00000.0 |
| Not observed on any surface — 11 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Verify customer and order information for correctness, checking it against previously obtained information as necessary. | —0 | —0 |
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing. | —0 | —0 |
File copies of orders received, or post orders on records. | —0 | —0 |
Compute total charges for merchandise or services and shipping charges. | —0 | —0 |
Inspect outgoing work for compliance with customers' specifications. | —0 | —0 |
Notify departments when supplies of specific items are low, or when orders would deplete available supplies. | —0 | —0 |
Direct specified departments or units to prepare and ship orders to designated locations. | —0 | —0 |
Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments. | —0 | —0 |
Adjust inventory records to reflect product movement. | —0 | —0 |
Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing. | —0 | —0 |
Recommend type of packing or labeling needed on order. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.O*NET Task ID 2668 | 1.0 |
Prepare invoices, shipping documents, and contracts.O*NET Task ID 2669 | 1.0 |
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.O*NET Task ID 2670 | 1.0 |
Verify customer and order information for correctness, checking it against previously obtained information as necessary.O*NET Task ID 2672 | 1.0 |
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.O*NET Task ID 2675 | 1.0 |
File copies of orders received, or post orders on records.O*NET Task ID 2677 | 1.0 |
Compute total charges for merchandise or services and shipping charges.O*NET Task ID 2678 | 1.0 |
Recommend type of packing or labeling needed on order.O*NET Task ID 2685 | 1.0 |
Receive and respond to customer complaints.O*NET Task ID 2671 | 0.5 |
Direct specified departments or units to prepare and ship orders to designated locations.O*NET Task ID 2673 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page