Computer and Information Systems Managers

O*NET-SOC code: 11-3021.00

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

AI exposure

Data source: BLSPublished: 2026-08
Very high· relative
LowFour relative bandsVery high
Group-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
Source dataset (XLSX download)
Data source: AnthropicPublished: 2026-03
0.156
0.000Range of values carried here0.745
Scale, basis and source
Observed exposure index, 0–1 as published
Mapped onto O*NET tasks
Published per SOC 2018 occupation; every O*NET occupation with the same SOC 2018 code carries this value
Source dataset (CSV download)
Data source: ILOPublished: 2025
0.44
0.09Range of values carried here0.70
Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published
Source dataset (PDF download)

What kind of figure this source publishes

The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.

Task-level exposure

Show 7 hidden tasks

17 rated tasks · 16 tasks with β ≥ 0.5 (94.1%)

β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.

Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
All rated tasks are in the O*NET 31.0 task list.

Source: OpenAI "GPTs are GPTs" exposure rubric
Release: gh-main-0471612
License: MIT License, Copyright (c) 2024 OpenAI

Task	Claude.aiRaw / share %	APIRaw / share %
Consult with users, management, vendors, and technicians to assess computing needs and system requirements. 11-3021.00	0.087958.4	0.014730.9
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades. 11-3021.00	0.027718.4	0.008618.1
Develop and interpret organizational goals, policies, and procedures. 11-3021.00	0.01379.1	0.00214.4
Provide users with technical support for computer problems. 11-3021.00	0.01218.0	0.007515.8
Prepare and review operational reports or project progress reports. 11-3021.00	0.00302.0	0.00296.1
Review project plans to plan and coordinate project activity. 11-3021.00	0.00291.9	—0
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. 11-3021.00	0.00161.1	—0
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines. 11-3021.00	0.00151.0	0.005611.8
Assign and review the work of systems analysts, programmers, and other computer-related workers.	—0	0.00388.0
Evaluate data processing proposals to assess project feasibility and requirements.	—0	0.00245.0

Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.

Task	βE1 + 0.5 × E2
Assign and review the work of systems analysts, programmers, and other computer-related workers. O*NET Task ID 969	1.0
Review and approve all systems charts and programs prior to their implementation. O*NET Task ID 972	1.0
Manage backup, security and user help systems. O*NET Task ID 966	0.5
Consult with users, management, vendors, and technicians to assess computing needs and system requirements. O*NET Task ID 967	0.5
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines. O*NET Task ID 968	0.5
Stay abreast of advances in technology. O*NET Task ID 970	0.5
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. O*NET Task ID 971	0.5
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades. O*NET Task ID 973	0.5
Control operational budget and expenditures. O*NET Task ID 974	0.5
Develop and interpret organizational goals, policies, and procedures. O*NET Task ID 976	0.5
Recruit, hire, train and supervise staff, or participate in staffing decisions. O*NET Task ID 977	0.5
Review project plans to plan and coordinate project activity. O*NET Task ID 978	0.5
Evaluate data processing proposals to assess project feasibility and requirements. O*NET Task ID 979	0.5
Prepare and review operational reports or project progress reports. O*NET Task ID 980	0.5
Purchase necessary equipment. O*NET Task ID 981	0.5
Provide users with technical support for computer problems. O*NET Task ID 15198	0.5
Show 6 more tasks ▾Show less ▴

β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

All O*NET 31.0 task statements (17)

All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.

Task	Type
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.	Core
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.	Core
Assign and review the work of systems analysts, programmers, and other computer-related workers.	Core
Stay abreast of advances in technology.	Core
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.	Core
Review and approve all systems charts and programs prior to their implementation.	Core
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.	Core
Control operational budget and expenditures.	Core
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.	Core
Develop and interpret organizational goals, policies, and procedures.	Core
Recruit, hire, train and supervise staff, or participate in staffing decisions.	Core
Review project plans to plan and coordinate project activity.	Core
Evaluate data processing proposals to assess project feasibility and requirements.	Core
Prepare and review operational reports or project progress reports.	Core
Purchase necessary equipment.	Core
Provide users with technical support for computer problems.	Core
Manage backup, security and user help systems.	Supplemental

Robot exposure index

Anthropic, "What work can robots do?" (2026)

0.00/ 3

0 none3 unstructured settings

Each physical task among this occupation's O*NET 29.3 tasks is graded 0–3 by the setting in which robots that have been deployed, sold or demonstrated could do it (0 none · 1 purpose-built robot settings such as a fenced machine cell or a bottling line · 2 structured facilities such as a hospital pharmacy or a container port · 3 unstructured settings such as a private home or a construction site), and the grades are averaged by share of working time. Anthropic estimated the grades and time shares with Claude Opus 5 using web search, as of 2026. The index does not measure actual adoption or cost, and 0 also covers occupations with no physical tasks. It is a different measure from the AI exposure figures on this site and cannot be added to or compared with them.

Tier of each physical task (task statements as worded in O*NET 29.3)

None of this occupation's O*NET 29.3 tasks is classified as a physical task.

Korea classification links (KSCO)

Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.

KSCO code	KSCO title	Relation	Status
13502	컴퓨터 소프트웨어 개발 관리자	This occupation is broader	confirmed
13503	네트워크 및 정보보안 관리자	This occupation is broader	confirmed
13509	그 외 정보 통신 관련 관리자	This occupation is broader	confirmed
13501	컴퓨터 하드웨어 개발 관리자	Overlapping, not the same	confirmed

Relation and status definitions(kr-direct v1.1)

ILO occupational description

AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.

ISCO-08 1330Information and Communications Technology Service Managers

The definition, tasks and examples below are the ILO's description of that unit group, not of this occupation.

Information and communications technology service managers plan, direct and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems, either as the manager of a department or as the general manager of an enterprise or organization that does not have a hierarchy of managers.

Tasks

(a) consulting with users, management, vendors, and technicians to assess computing needs and system requirements and specifying technology to meet those needs;
(b) formulating and directing information and communication technology (ICT) strategies, policies and plans;
(c) directing the selection and installation of ICT resources and the provision of user training;
(d) directing ICT operations, analysing workflow, establishing priorities, developing standards and setting deadlines;
(e) overseeing the security of ICT systems;
(f) assigning, reviewing, managing and leading the work of systems analysts, programmers, and other computer-related workers;
(g) evaluating the organization's technology use and needs and recommending improvements such as hardware and software upgrades;
(h) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
(i) establishing and directing operational and administrative procedures;
(j) overseeing the selection, training and performance of staff;
(k) representing the enterprise or organization at ICT related conventions, seminars and conferences.

Example occupations

Application development manager · Chief information officer · Data operations manager · Data processing manager · ICT development manager · Information systems director · Information technology manager (IT Manager) · Internet service provider · Network manager

Sources: ILO ISCO-08 — details: Credits

ESCO occupational vocabulary

Each entry below is matched to this occupation in the published ESCO-O*NET Crosswalk (version 1, 2022). The match types are that crosswalk's; the wording is AI Changing Work's.

aviation data communications managerESCO 3513.1This occupation is broader
Aviation data communications managers perform the planning, implementation and maintenance of data transmission networks. They support data processing systems linking participant user agencies to central computers.
ICT security managerESCO 2529.7This occupation is broader
ICT security managers propose and implement necessary security updates. They advise, support, inform and provide training and security awareness and take direct action on all or part of a network or system.
chief information officerESCO 1330.2Overlapping, not the same
Chief information officers define and implement the ICT strategy and governance. They determine necessary resources for the ICT strategy implementation, anticipate ICT market evolutions and company business needs. They contribute to the development of the organisation's strategic plan and ensure that the ICT infrastructure supports the organisation's overall operations and priorities.
chief technology officerESCO 1330.3Overlapping, not the same
Chief technology officers contribute to a company's technical vision and lead all aspects of technology development, according to its strategic direction and growth objectives. They match technology with business needs.
ICT operations managerESCO 1330.5Overlapping, not the same
ICT operations managers coordinate ICT services and infrastructure ensuring that the organisation has the required infrastructural resources. They also plan and monitor stages of either a business process or a computer process, negotiate contracts and take mitigation action in case of non-fulfilment of agreements. They oversee the day-to-day tasks involving infrastructure components, ICT systems and software.

Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

License: CC BY 4.0 (EU Reuse Notice)

View original

ESCO reuse terms and the modification notice are in Credits.

France classification links (ROME)

AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were not checked by a third judge.

ROME code	ROME title (French)	Relation
M1423	Chief Data Officer	This occupation is broader
M1803	Directeur / Directrice des systèmes d'information (DSI)	This occupation is broaderprovisional
M1844	Responsable des études et applications informatiques	This occupation is broaderprovisional
M1867	Responsable des systèmes d'information (SI)	This occupation is broaderprovisional
M1878	Responsable de la production informatique	This occupation is broaderprovisional
H1106	Responsable support technique clients	Related, not a match
H1107	Directeur / Directrice assistance technique	Related, not a match
M1426	Chief digital officer - Responsable de la transformation digitale	Related, not a match
M1840	Directeur / Directrice de projets des territoires connectés	Related, not a matchprovisional

Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.

ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.

(AI Changing Work link release: fr-direct v1)

Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources