Business Operations Specialists

Business & Financial Operations

AI exposure

  • Data source: BLSPublished: 2026-08

    Very high· relative

    LowFour relative bandsVery high

    Group-level value

    Scale, basis and source

    Four relative bands (Low / Moderate / High / Very high)

    831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band

    Source dataset (XLSX download)

  • Data source: AnthropicPublished: 2026-03

    0.185

    0.000Range of values carried here0.745
    Scale, basis and source

    Observed exposure index, 0–1 as published

    Mapped onto O*NET tasks

    Source dataset

  • Data source: ILOPublished: 2025

    0.42

    0.09Range of values carried here0.70

    Group-level value

    Scale, basis and source

    Generative AI exposure index, 0–1 as published

    ISCO-08 unit group — every occupation sharing the code gets this value

    Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 33% score at or above this value.

    Source dataset

What kind of figure this source publishes

The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.

Task-level exposure

Exposed tasks only
TaskClaude.aiRaw / share %APIRaw / share %
Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.

13-1199

0.210028.40.430051.2
Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.

13-1199

0.130017.60.03003.6
Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.

13-1199

0.090012.20.130015.5
Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.

13-1199

0.080010.80.01001.2
Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.

13-1199

0.06008.10.05006.0
Create or administer training and awareness presentations or materials.

13-1199

0.03004.10.01001.2
Provide system design and integration recommendations.

13-1199

0.03004.10.00000.0
Create or maintain database of customer accounts.

13-1199

0.02002.70.04004.8
Devise, select, or purchase domain name and web address.

13-1199

0.02002.70.00000.0
Perform risk analyses so that appropriate countermeasures can be developed.

13-1199

0.01001.40.06007.1
Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.

13-1199

0.00000.00.00000.0
Determine and set product prices.

13-1199

0.00000.00.00000.0
Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.

13-1199

0.00000.00.00000.0
Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.

13-1199

0.00000.00.00000.0
Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

13-1199

0.00000.00.00000.0
Maintain and update organization information technology applications and network systems blueprints.

13-1199

0.00000.00.00000.0
Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.

13-1199

0.00000.00.00000.0
Develop or review specifications for design or construction of security systems.

13-1199

0.00000.00.00000.0
Prepare documentation for case reports or court proceedings.

13-1199

0.00000.00.00000.0
Recommend improvements in security systems or procedures.

13-1199

0.00000.00.00000.0
Review design drawings or technical documents for completeness, correctness, or appropriateness.

13-1199

0.00000.00.00000.0
Determine location for product listings to maximize exposure to online traffic.

13-1199

0.00000.0—0
Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.

13-1199

0.00000.0—0
Provide technical or administrative support for sustainability programs or issues.

13-1199

0.00000.0—0
Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance.

13-1199

0.00000.0—0
Design, implement, or establish requirements for security systems, video surveillance, motion detection, or closed-circuit television systems to ensure proper installation and operation.

13-1199

0.00000.0—0
Develop conceptual designs of security systems.

13-1199

0.00000.0—0
Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
—00.00000.0
Assess the nature and level of physical security threats so that the scope of the problem can be determined.
—00.00000.0
Not observed on any surface — 55 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states.
Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
—0—0
Establish, maintain, or test call trees to ensure appropriate communication during disaster.
—0—0
Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
—0—0
Create business continuity and disaster recovery budgets.
—0—0
Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
—0—0
Test documented disaster recovery strategies and plans.
—0—0
Review existing disaster recovery, crisis management, or business continuity plans.
—0—0
Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
—0—0
Develop disaster recovery plans for physical locations with critical assets, such as data centers.
—0—0
Create scenarios to reestablish operations from various types of business disruptions.
—0—0
Conduct or oversee contingency plan integration and operation.
—0—0
Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
—0—0
Identify individual or transaction targets to direct intelligence collection.
—0—0
Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.
—0—0
Review and revise sustainability proposals or policies.
—0—0
Research or review regulatory, technical, or market issues related to sustainability.
—0—0
Identify or investigate violations of natural resources, waste management, recycling, or other environmental policies.
—0—0
Identify or create new sustainability indicators.
—0—0
Write grant applications, rebate applications, or project proposals to secure funding for sustainability projects.
—0—0
Identify or procure needed resources to implement sustainability programs or projects.
—0—0
Create or maintain plans or other documents related to sustainability projects.
—0—0
Develop reports or presentations to communicate the effectiveness of sustainability initiatives.
—0—0
Collect information about waste stream management or green building practices to inform decision makers.
—0—0
Monitor or track sustainability indicators, such as energy usage, natural resource usage, waste generation, and recycling.
—0—0
Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals.
—0—0
Order or purchase merchandise to maintain optimal inventory levels.
—0—0
Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.
—0—0
Disclose merchant information and terms and policies of transactions in online or offline materials.
—0—0
Deliver e-mail confirmation of completed transactions and shipment.
—0—0
Create, manage, or automate orders or invoices, using order management or invoicing software.
—0—0
Collaborate with search engine shopping specialists to place marketing content in desired online locations.
—0—0
Cancel orders based on customer requests or inventory or delivery problems.
—0—0
Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
—0—0
Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.
—0—0
Receive and process payments from customers, using electronic transaction services.
—0—0
Purchase new or used items from online or physical sources for resale via retail or auction Web site.
—0—0
Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.
—0—0
Transfer digital media, such as music, video, or software, to customers via the Internet.
—0—0
Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.
—0—0
Initiate online auctions through auction hosting sites or auction management software.
—0—0
Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.
—0—0
Budget and schedule security design work.
—0—0
Conduct security audits to identify potential vulnerabilities related to physical security or staff safety.
—0—0
Design security policies, programs, or practices to ensure adequate security relating to alarm response, access card use, and other security needs.
—0—0
Inspect fire, intruder detection, or other security systems.
—0—0
Inspect physical security design features, installations, or programs to ensure compliance with applicable standards or regulations.
—0—0
Interview witnesses or suspects to identify persons responsible for security breaches or to establish losses, pursue prosecutions, or obtain restitution.
—0—0
Monitor tapes or digital recordings to identify the source of losses.
—0—0
Monitor the work of contractors in the design, construction, and startup phases of security systems.
—0—0
Outline system security criteria for pre-bid meetings with clients and companies to ensure comprehensiveness and appropriateness for implementation.
—0—0
Prepare, maintain, or update security procedures, security system drawings, or related documentation.
—0—0
Respond to emergency situations on an on-call basis.
—0—0
Test security measures for final acceptance and implement or provide procedures for ongoing monitoring and evaluation of the measures.
—0—0
Train personnel in security procedures or use of security equipment.
—0—0
Engineer, install, maintain, or repair security systems, programmable logic controls, or other security-related electronic systems.
—0—0

Data sources & licenses — O*NET®, Anthropic Economic Index: see full notices on the Credits page

Occupation information