Business Operations Specialists
United States · BLS Employment Projections 2024–34 (figures for SOC 13-1199 occupational group)
AI exposure in published research
Figures below are reproduced from external datasets without modification. Where a dataset does not cover this occupation, the value is shown as — rather than as zero.
Data provider: OpenAI · "GPTs are GPTs"
Time basis: 2023 baselineex-ante estimate
Scored against GPT-4-generation capability.
- Human rater basis
- —
- GPT-4 rater basis
- —
This occupation code is not included in this dataset.
This occupation code is not included in this dataset.
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
— This occupation code is not included in this dataset.
- License:
- MIT License · Copyright (c) 2024 OpenAI
Data provider: Anthropic Economic Index
Time basis: Published 2026-03-05composite index
- Observed exposure
- 18.5%
Theoretical exposure index weighted by measured Claude usage, per the original report's definition.
120 tasks · usage observed in 26 · mean 19.9%
Data: Anthropic Economic Index — labor_market_impacts, CC-BY, https://huggingface.co/datasets/Anthropic/EconomicIndex
AI Changing Work uses Anthropic Economic Index data under CC-BY; Anthropic does not endorse or sponsor this site or its analyses.
- Version:
- hf-lmi-2026-03
- License:
- CC BY 4.0
- Observation period:
- — (not applicable to this release)
- Model:
- — (not stated by the source)
- Definition source:
- https://www.anthropic.com/research/labor-market-impacts
2023 prediction vs observation-based index published 2026-03-05
One card (GPTs are GPTs) is a 2023 estimate of what AI could theoretically do; the other (Anthropic Economic Index) is built from observed usage and was published on 2026-03-05 — that is its publication date, not the period it observed. They measure different things, so the two figures cannot be added, averaged, or ranked against each other. The older figure is kept here as a baseline for comparison rather than removed.
Caution: the Anthropic figures — observed exposure and task penetration — take the Eloundou β as one of their inputs. The two sides resembling each other is therefore not evidence that the earlier prediction came true; reading it that way is circular reasoning.
The Anthropic figures are measured on Claude users, who are not the whole economy and not the whole workforce.
The mapping of O*NET tasks and occupation codes was performed by AI Changing Work. The source figures themselves were not modified.
These indices are not forecasts. Which point in time each one belongs to is stated on the badge on its card.
Task Breakdown
- Analyze operational data and generate performance reports
- Coordinate cross-departmental process improvement initiatives
- Develop and document standard operating procedures
About This Occupation
If you work as a Business Operations Specialist, AI is transforming your data analysis and documentation tasks. With an automation risk of 45/100 and overall exposure at 60%, this role faces high transformation. Data analysis and reporting sees the highest automation at 78%. BLS projects +6% growth through 2034.
ISCO-08 classification
Policy Administration Professionals
Indirect mapping — this occupation is linked to the ISCO unit group by a rule-based fallback.
Definition
ILO original text (English)
Policy administration professionals develop and analyse policies guiding the design, implementation and modification of government and commercial operations and programmes.
Definition & vocabulary source
Source: International Labour Organization (ILO) — ISCO-08 Structure
License: ILO CC BY 4.0
Official occupational information
- ONET13-1199.00
Business Operations Specialists, All Other
All business operations specialists not listed separately.
View original - ONET13-1199.04
Business Continuity Planners
Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.
View original - ONET13-1199.05
Sustainability Specialists
Address organizational sustainability issues, such as waste stream management, green building practices, and green procurement plans.
View original - ONET13-1199.06
Online Merchants
Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.
View original
Frequently Asked Questions
The Anthropic Economic Index puts observed exposure at 18.5%. Both figures are reproduced from published research without modification.
They come from two published datasets: the Anthropic Economic Index (labor_market_impacts, CC BY 4.0) and the OpenAI "GPTs are GPTs" exposure rubric (MIT License, Copyright (c) 2024 OpenAI). AI Changing Work maps them onto O*NET occupation and task codes and does not calculate exposure scores of its own. AI Changing Work uses Anthropic Economic Index data under CC-BY; Anthropic does not endorse or sponsor this site or its analyses.
No. They are a diagnosis of exposure as measured at the time each source dataset was published. AI Changing Work publishes no prediction of future automation or job displacement for this occupation.