Business Operations Specialists

Business & Financial Operations

AI exposure

Data source: BLSPublished: 2026-08
Very high· relative
LowFour relative bandsVery high
Group-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
Source dataset (XLSX download)
Data source: AnthropicPublished: 2026-03
0.185
0.000Range of values carried here0.745
Scale, basis and source
Observed exposure index, 0–1 as published
Mapped onto O*NET tasks
Source dataset
Data source: ILOPublished: 2025
0.42
0.09Range of values carried here0.70
Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
ISCO-08 unit group — every occupation sharing the code gets this value
Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 33% score at or above this value.
Source dataset

What kind of figure this source publishes

The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.

Task-level exposure

Show 80 hidden tasks

Task	Claude.aiRaw / share %
Provide system design and integration recommendations. 13-1199	0.122213.4
Design security policies, programs, or practices to ensure adequate security relating to issues such as protection of assets, alarm response, and access card use. 13-1199	0.115612.7
Perform risk analyses so that appropriate countermeasures can be developed. 13-1199	0.08769.6
Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites. 13-1199	0.07608.3
Assess the nature and level of threats so that the scope of the problem can be determined. 13-1199	0.04074.5
Interpret government regulations and applicable codes to ensure compliance. 13-1199	0.03654.0
Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure. 13-1199	0.03403.7
Prepare, maintain, or update security procedures, security system drawings, or related documentation. 13-1199	0.03213.5
Recommend improvements in security systems or procedures. 13-1199	0.03213.5
Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls. 13-1199	0.02813.1
Prepare documentation for case reports or court proceedings. 13-1199	0.01972.2
Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources. 13-1199	0.01721.9
Create marketing or outreach media, such as brochures or web sites, to communicate sustainability issues, procedures, or objectives. 13-1199	0.01711.9
Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods. 13-1199	0.01521.7
Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues. 13-1199	0.01491.6
Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans. 13-1199	0.01391.5
Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software. 13-1199	0.01321.4
Test security measures for final acceptance and implement or provide procedures for ongoing monitoring and evaluation of the measures. 13-1199	0.01281.4
Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy. 13-1199	0.01121.2
Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising. 13-1199	0.01031.1
Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria. 13-1199	0.01001.1
Determine the value loss impact and criticality of assets. 13-1199	0.01001.1
Design customer interface of online storefront, using web programming or e-commerce software. 13-1199	0.00951.0
Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods. 13-1199	0.00951.0
Provide advice on transportation options, types of carriers, or shipping routes. 13-1199	0.00911.0
Analyze technical feasibility of energy saving measures using knowledge of engineering, energy production, energy use, construction, maintenance, system operation, or process systems. 13-1199	0.00911.0
Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber-attack, terrorism, and infrastructure failure. 13-1199	0.00770.8
Engineer, install, maintain, or repair security systems, programmable logic controls, or other security-related electronic systems. 13-1199	0.00740.8
Collaborate with search engine shopping specialists to place marketing content in desired online locations. 13-1199	0.00640.7
Develop or review specifications for design or construction of security systems. 13-1199	0.00630.7
Determine location for product listings to maximize exposure to online traffic. 13-1199	0.00440.5
Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals. 13-1199	0.00440.5
Monitor or trace the location of goods. 13-1199	0.00390.4
Create or administer training and awareness presentations or materials. 13-1199	0.00350.4
Create or maintain plans or other documents related to sustainability projects. 13-1199	0.00350.4
Develop reports or presentations to communicate the effectiveness of sustainability initiatives. 13-1199	0.00350.4
Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters. 13-1199	0.00340.4
Prepare and process import and export documentation according to customs regulations, laws, or procedures. 13-1199	0.00330.4
Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives. 13-1199	0.00330.4
Calculate purchase subtotals, taxes, and shipping costs for submission to customers. 13-1199	0.00290.3
Purchase new or used items from online or physical sources for resale via retail or auction Web site. 13-1199	0.00290.3
Design or implement or establish requirements for security systems, video surveillance, motion detection, or closed-circuit television systems to ensure proper installation and operation. 13-1199	0.00290.3
Deliver e-mail confirmation of completed transactions and shipment. 13-1199	0.00270.3
Review design drawings or technical documents for completeness, correctness, or appropriateness. 13-1199	0.00270.3
Inspect security design features, installations, or programs to ensure compliance with applicable standards or regulations. 13-1199	0.00260.3
Integrate online retailing strategy with physical or catalogue retailing operations. 13-1199	0.00250.3
Review and revise sustainability proposals or policies. 13-1199	0.00230.3
Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance. 13-1199	0.00230.3
Educate customers on energy efficiency or answer questions on topics such as the costs of running household appliances or the selection of energy efficient appliances. 13-1199	0.00230.3
Identify opportunities to improve the operation, maintenance, or energy efficiency of building or process systems. 13-1199	0.00230.3
Review existing disaster recovery, crisis management, or business continuity plans. 13-1199	0.00220.2
Provide technical or administrative support for sustainability programs or issues. 13-1199	0.00220.2
Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware. 13-1199	0.00210.2
Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions. 13-1199	0.00210.2
Disclose merchant information and terms and policies of transactions in online or offline materials. 13-1199	0.00200.2
Create, manage, or automate orders or invoices, using order management or invoicing software. 13-1199	0.00200.2
Suggest best methods of packaging or labeling products. 13-1199	0.00200.2
Show 47 more tasks ▾Show less ▴

Data sources & licenses — O*NET®, Anthropic Economic Index: see full notices on the Credits page

Occupation information

ILO

ESCO occupational vocabulary

housing policy officerESCO 2422.10.8
Housing policy officers research, analyse and develop housing policies which enable affordable and adequate housing for all. They implement these policies to improve the housing situation of the population by measures such as building affordable housing, supporting people to buy real estate and improving conditions in existing housing. Housing policy officers work closely with partners, external organisations or other stakeholders and provide them with regular updates.
social service consultantESCO 2422.12
Social service consultants aid in the development of policy and procedure for social service programs. They research social service programs and identify areas for improvement, as well as aid in the development of new programs. They fulfil advisory functions for social service organisations.
regional development policy officerESCO 2422.10.14
Regional development policy officers research, analyse and develop regional development policies. They implement policies that aim at reducing regional disparities by fostering economic activities in a region and structural changes such as supporting multi-level governance, rural development and improvement of infrastructure. They work closely with partners, external organisations or other stakeholders and provide them with regular updates.
competition policy officerESCO 2422.10.2
Competition policy officers manage the development of regional and national competition policies and law, in order to regulate competition and competitive practices, to encourage open and transparent trade practices and to protect consumers and businesses.
community development officerESCO 2422.2
Community development officers develop plans to improve quality of life in local communities. They investigate and assess the community's issues and needs, manage resources, and develop implementation strategies. They communicate with the community for investigation purposes, and to inform the community on development plans.
humanitarian advisorESCO 2422.6
Humanitarian advisors ensure strategies to reduce the impact of humanitarian crises on a national and/or international level. They provide professional advice and support and this in collaboration with different partners.
intelligence officerESCO 2422.7
Intelligence officers develop and execute plans to gather information and intelligence. They investigate the lines of enquiry which would provide them with the necessary intelligence, and contact and interview people who may provide intelligence. They write reports on their results, and perform administrative duties to ensure records maintenance.
fiscal affairs policy officerESCO 2422.10.6
Fiscal policy officers research, analyse and develop policies related to taxation and government spending in public policy sectors, and implement these policies to improve the existing regulation around the sector. They work closely with partners, external organisations or other stakeholders and provide them with regular updates.
legal policy officerESCO 2422.10.11
Legal affairs policy officers research, analyse and develop policies related to the legal sector and implement these policies to improve the existing regulation around the sector. They work closely with partners, external organisations or other stakeholders and provide them with regular updates.
cultural policy officerESCO 2422.10.3
Cultural policy officers develop and implement policies to improve and promote cultural activities and events. They manage resources and communicate with the public and media in order to facilitate interest in cultural programs and emphasize their importance in a community.
healthcare consultantESCO 2422.5
Healthcare consultants advise health care organisations on the development of plans to improve patient care and safety. They analyse health care policies and identify issues, and aid in the development of improvement strategies.
government planning inspectorESCO 2422.4
Government planning inspectors monitor the development and implementation of government plans and policies, as well as processing planning and policy proposals, and performing inspections of planning procedures.

Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

License: CC BY 4.0 (EU Reuse Notice)

View original

ESCO reuse terms and the modification notice are in Credits.

KEIS2025

Shown in the original Korean. This dataset is published under KOGL Type 4, which prohibits derivative works including translation, so the text is reproduced unaltered.

정부·공공행정전문가KNOW K000000925
Job outlook: 증가(16%) 현상유지(33%) 감소(50%)
Wages (10,000 KRW): lower(25%) 5.0K average(50%) 6.0K upper(25%) 7.2K
minacross 461 KNOW occupationsmax
Job satisfaction: 72.8
minacross 461 KNOW occupationsmax
Details
Duties
- -정부정책을 기획하고 그와 관련된 집행을 담당한다.
- -정책과 관련된 의사결정을 하고 실무를 추진한다.
- -예하 직원의 협조를 받아 고위공무원으로부터 위임받은 직무를 수행한다.
- -공공기관의 경영정책을 기획한다.
- -경영기획, 홍보, 정부 위임사무의 집행 등의 업무를 취급한다.
- -부서 또는 단체의 경영과 관련된 의사결정 등 실무적인 책임을 진다.
- -총무, 인사, 구매 및 회계 관련 업무를 기획한다.
- -재정, 세무, 통계, 보건, 교육, 고용 등의 업무를 취급한다.
See details on KNOW (Korea Employment Information Service) (external site)
Work abilities
조직체계의 분석 및 평가(97) · 인적자원 관리(96) · 재정 관리(95) · 협상(95) · 글쓰기(94)
Knowledge
경영 및 행정(88) · 사무(87) · 국어(83) · 법(79) · 경제와 회계(78)
Work environment
공문, 문서 주고받기(90) · 이메일 이용하기(90) · 앉아서 근무(88) · 전화 대화하기(87) · 다른 사람들을 조율하거나 이끌기(86)
Related occupations
행정사
행정사KNOW K000007524
Job outlook: 증가(30%) 현상유지(20%) 감소(50%)
Wages (10,000 KRW): lower(25%) 3.95K average(50%) 5.0K upper(25%) 6.625K
minacross 461 KNOW occupationsmax
Job satisfaction: 75.8
minacross 461 KNOW occupationsmax
Details
Duties
- - 행정심판(이의신청포함)이나 소청, 사회보장법(국민건강, 연금공단 요양비 신청 등)과 관련 심사청구, 해난심판 등 행정업무에 사실조사 및 대리를 의뢰받아 착수금, 신의성실원칙 등이 기술된 계약서를 작성한다.
- - 의뢰받은 업무(서류작성, 서류번역, 서류 제출 대행, 신고, 신청, 청구대리)의 특성에 따라 제출에 필요한 서류를 준비하고 작성한다.
- - 작성된 서류를 행정기관에 대신 제출한다.
- - 행정관계 법령 등을 전화나 면담을 통해서 행정법령에 대한 분쟁에 관하여 소비자와 민원상담을 한다.
See details on KNOW (Korea Employment Information Service) (external site)
Work abilities
기억력(95) · 범주화(94) · 글쓰기(93) · 읽고 이해하기(91) · 설득(91)
Knowledge
법(88) · 사무(85) · 경영 및 행정(82) · 국어(82) · 상담(78)
Work environment
불쾌하거나 무례한 사람 상대(94) · 갈등 상황(89) · 공문, 문서 주고받기(87) · 결과에 대한 책임(84) · 이메일 이용하기(82)
Related occupations
정부·공공행정전문가

The KNOW occupations and KECO codes listed here were linked to this page's occupation by this site; this is not a correspondence defined by the Korea Employment Information Service or the Ministry of Employment and Labor.

AI exposure

Task-level exposure

Occupation information

ILO occupational description

ESCO occupational vocabulary