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Cargo and Freight Agents

Office & Administrative Supporthighmixed
BLS 2024-34: -2%
Median Wage: $48,150
Employment: 88K

Overall Exposure

63

2025 vs 2023

Theoretical Exposure

82

What AI could do

Observed Exposure

44

What AI actually does

Automation Risk Score

50

Displacement risk

3-Year Outlook (2025 โ†’ 2028)

Projected changes in AI automation metrics over the next 3 years based on estimated data.

Overall Exposure

63โ†’76
+13

2025 โ†’ 2028 (estimated)

Theoretical Exposure

82โ†’90
+8

2025 โ†’ 2028 (estimated)

Observed Exposure

44โ†’62
+18

2025 โ†’ 2028 (estimated)

Automation Risk

50โ†’64
+14

2025 โ†’ 2028 (estimated)

Exposure Metrics (2023 - 2028)

Detailed Metrics Table

YearOverallTheoreticalObservedRiskData Type
202458783845actual
202563824450estimated
202668855155estimated
202772885660estimated
202876906264estimated

Task Breakdown

Track and trace shipment status
82%ฮฒ 1
Prepare shipping documents and bills of lading
75%ฮฒ 1
Coordinate with carriers and resolve delivery issues
35%ฮฒ 0.5

About This Occupation

If you work as a Cargo and Freight Agent, AI is transforming your documentation and tracking tasks. With an automation risk of 50/100 and overall exposure at 63%, this role faces high transformation. Shipment tracking sees the highest automation at 82%. BLS projects -2% decline through 2034.

Frequently Asked Questions

With an automation risk score of 50%, Cargo and Freight Agents faces a moderate level of AI-driven change. Some tasks can be automated, but many require human judgment, creativity, or interpersonal skills that AI cannot yet replicate. The role is more likely to evolve alongside AI than be replaced.

The AI automation risk score for Cargo and Freight Agents is 50% (2025 data). Overall AI exposure is 63%, with 82% theoretical exposure and 44% observed exposure. The risk trend from 2023 to 2025 is 0 points.

The tasks with the highest automation potential for Cargo and Freight Agents are: Track and trace shipment status (82%), Prepare shipping documents and bills of lading (75%), Coordinate with carriers and resolve delivery issues (35%). These rates reflect how much of each task current AI systems can handle, based on research data from Anthropic and academic sources.

The BLS projects -2% employment change for Cargo and Freight Agents from 2024 to 2034. Combined with an overall AI exposure of 63%, this occupation is experiencing both traditional labor market shifts and AI-driven transformation. Workers should monitor both employment trends and AI capability growth.

Since AI primarily augments capabilities in this role, professionals in Cargo and Freight Agents should embrace AI as a productivity multiplier. Focus on learning to use AI tools effectively, developing higher-order analytical and creative skills, and positioning yourself as someone who can leverage AI to deliver greater value.