Loan Interviewers

Office & Administrative Support

AI exposure

  • Data source: BLSPublished: 2026-08

    Very high· relative

    LowFour relative bandsVery high

    Group-level value

    Scale, basis and source

    Four relative bands (Low / Moderate / High / Very high)

    831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band

    Source dataset (XLSX download)

  • Data source: AnthropicPublished: 2026-03

    0.202

    0.000Range of values carried here0.745
    Scale, basis and source

    Observed exposure index, 0–1 as published

    Mapped onto O*NET tasks

    Source dataset

  • Data source: ILOPublished: 2025

    0.64

    0.09Range of values carried here0.70

    Group-level value

    Scale, basis and source

    Generative AI exposure index, 0–1 as published

    ISCO-08 unit group — every occupation sharing the code gets this value

    Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 1% score at or above this value.

    Source dataset

What kind of figure this source publishes

The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.

Task-level exposure

TaskClaude.aiRaw / share %APIRaw / share %
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.

43-4131

0.00000.00.00000.0
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

43-4131

0.00000.0—0
Answer questions and advise customers regarding loans and transactions.
—00.00000.0
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
—00.00000.0
Not observed on any surface — 14 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states.
Verify and examine information and accuracy of loan application and closing documents.
—0—0
Interview loan applicants to obtain personal and financial data and to assist in completing applications.
—0—0
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
—0—0
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
—0—0
Present loan and repayment schedules to customers.
—0—0
Check value of customer collateral to be held as loan security.
—0—0
Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
—0—0
File and maintain loan records.
—0—0
Submit loan applications with recommendation for underwriting approval.
—0—0
Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
—0—0
Schedule and conduct closings of mortgage transactions.
—0—0
Accept payment on accounts.
—0—0
Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
—0—0
Establish credit limits and grant extensions of credit on overdue accounts.
—0—0

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

Occupation information