Lodging Managers
United States · BLS Employment Projections 2024–34 (figures for SOC 11-9081 occupational group)
AI exposure in published research
Figures below are reproduced from external datasets without modification. Where a dataset does not cover this occupation, the value is shown as — rather than as zero.
Data provider: OpenAI · "GPTs are GPTs"
Time basis: 2023 baselineex-ante estimate
Scored against GPT-4-generation capability.
- Human rater basis
- 38.0%
- GPT-4 rater basis
- 45.7%
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
24 rated tasks · 21 tasks with β ≥ 0.5 (87.5%)
- Version:
- gh-main-0471612
- License:
- MIT License · Copyright (c) 2024 OpenAI
Data provider: Anthropic Economic Index
Time basis: Published 2026-03-05composite index
- Observed exposure
- 12.2%
Theoretical exposure index weighted by measured Claude usage, per the original report's definition.
24 tasks · usage observed in 3 · mean 11.3%
Data: Anthropic Economic Index — labor_market_impacts, CC-BY, https://huggingface.co/datasets/Anthropic/EconomicIndex
AI Changing Work uses Anthropic Economic Index data under CC-BY; Anthropic does not endorse or sponsor this site or its analyses.
- Version:
- hf-lmi-2026-03
- License:
- CC BY 4.0
- Observation period:
- — (not applicable to this release)
- Model:
- — (not stated by the source)
- Definition source:
- https://www.anthropic.com/research/labor-market-impacts
2023 prediction vs observation-based index published 2026-03-05
One card (GPTs are GPTs) is a 2023 estimate of what AI could theoretically do; the other (Anthropic Economic Index) is built from observed usage and was published on 2026-03-05 — that is its publication date, not the period it observed. They measure different things, so the two figures cannot be added, averaged, or ranked against each other. The older figure is kept here as a baseline for comparison rather than removed.
Caution: the Anthropic figures — observed exposure and task penetration — take the Eloundou β as one of their inputs. The two sides resembling each other is therefore not evidence that the earlier prediction came true; reading it that way is circular reasoning.
The Anthropic figures are measured on Claude users, who are not the whole economy and not the whole workforce.
The mapping of O*NET tasks and occupation codes was performed by AI Changing Work. The source figures themselves were not modified.
These indices are not forecasts. Which point in time each one belongs to is stated on the badge on its card.
Task Breakdown
- Manage reservations, room assignments, and guest check-in/check-out
- Supervise and train housekeeping and front-desk staff
- Analyze occupancy data and set dynamic pricing strategies
- Resolve guest complaints and ensure service quality
About This Occupation
If you work as a Lodging Manager, AI is reshaping your profession. With an automation risk of 28/100 and overall exposure at 40%, this role faces moderate transformation. The highest-impact area is analyzing occupancy data and setting dynamic pricing strategies at 80% automation, where revenue management systems powered by machine learning already optimize room rates in real time across major hotel chains. Managing reservations and room assignments is also highly automated at 72%, with property management systems handling bookings, availability, and guest communication. Supervising staff (10%) and resolving guest complaints (18%) remain firmly human tasks requiring interpersonal skills, emotional intelligence, and on-the-ground judgment. This is classified as an 'augment' role. BLS projects +7% growth through 2034, with median annual wage of $61,910 and roughly 49,600 professionals employed. The hospitality industry's recovery from pandemic disruptions and growing demand for personalized guest experiences continue to drive need for skilled lodging managers who can leverage AI tools while maintaining the human touch that defines exceptional hospitality.
ISCO-08 classification
Hotel Managers
Definition
ILO original text (English)
Hotel managers plan, organize and direct the operations of hotels, motels and similar establishments to provide guest accommodation and other services.
Definition & vocabulary source
Source: International Labour Organization (ILO) — ISCO-08 Structure
License: ILO CC BY 4.0
Official occupational information
- ONET11-9081.00
Lodging Managers
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
View original
Frequently Asked Questions
The Anthropic Economic Index puts observed exposure at 12.2%. The OpenAI "GPTs are GPTs" rubric puts occupation-level β at 38.0% under human raters. Both figures are reproduced from published research without modification.
They come from two published datasets: the Anthropic Economic Index (labor_market_impacts, CC BY 4.0) and the OpenAI "GPTs are GPTs" exposure rubric (MIT License, Copyright (c) 2024 OpenAI). AI Changing Work maps them onto O*NET occupation and task codes and does not calculate exposure scores of its own. AI Changing Work uses Anthropic Economic Index data under CC-BY; Anthropic does not endorse or sponsor this site or its analyses.
No. They are a diagnosis of exposure as measured at the time each source dataset was published. AI Changing Work publishes no prediction of future automation or job displacement for this occupation.