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Scheduling Coordinators

Office & Administrative Support
Projected change 2024–34: -1.6%
Median annual wage (2024): $46,290
Employment (2024): 1.9M

United States · BLS Employment Projections 2024–34 (figures for SOC 43-6014 occupational group)

AI exposure in published research

Figures below are reproduced from external datasets without modification. Where a dataset does not cover this occupation, the value is shown as — rather than as zero.

Data provider: OpenAI · "GPTs are GPTs"

Time basis: 2023 baselineex-ante estimate

Scored against GPT-4-generation capability.

Human rater basis
56.7%
GPT-4 rater basis
64.4%

β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.

32 rated tasks · 29 tasks with β ≥ 0.5 (90.6%)

Version:
gh-main-0471612
License:
MIT License · Copyright (c) 2024 OpenAI

Data provider: Anthropic Economic Index

Time basis: Published 2026-03-05composite index

Observed exposure
45.3%

Theoretical exposure index weighted by measured Claude usage, per the original report's definition.

32 tasks · usage observed in 10 · mean 29.9%

Data: Anthropic Economic Index — labor_market_impacts, CC-BY, https://huggingface.co/datasets/Anthropic/EconomicIndex

AI Changing Work uses Anthropic Economic Index data under CC-BY; Anthropic does not endorse or sponsor this site or its analyses.

Version:
hf-lmi-2026-03
License:
CC BY 4.0
Observation period:
(not applicable to this release)
Model:
(not stated by the source)

2023 prediction vs observation-based index published 2026-03-05

One card (GPTs are GPTs) is a 2023 estimate of what AI could theoretically do; the other (Anthropic Economic Index) is built from observed usage and was published on 2026-03-05 — that is its publication date, not the period it observed. They measure different things, so the two figures cannot be added, averaged, or ranked against each other. The older figure is kept here as a baseline for comparison rather than removed.

Caution: the Anthropic figures — observed exposure and task penetration — take the Eloundou β as one of their inputs. The two sides resembling each other is therefore not evidence that the earlier prediction came true; reading it that way is circular reasoning.

The Anthropic figures are measured on Claude users, who are not the whole economy and not the whole workforce.

The mapping of O*NET tasks and occupation codes was performed by AI Changing Work. The source figures themselves were not modified.

These indices are not forecasts. Which point in time each one belongs to is stated on the badge on its card.

Task Breakdown

  • Manage appointment calendars and resolve conflicts
  • Coordinate staff shift schedules and coverage
  • Send scheduling confirmations and reminders

About This Occupation

If you work as a Scheduling Coordinator, AI is transforming your scheduling and coordination tasks. With an automation risk of 61/100 and overall exposure at 68%, this role faces high transformation. Sending confirmations sees the highest automation at 92%. BLS projects -5% decline through 2034.

ISCO-08 classification

Unit group 4120ILO official

Secretaries (general)

Definition

ILO original text (English)

Secretaries (general) use typewriters, personal computers or other word-processing equipment to transcribe correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.

Definition & vocabulary source

Source: International Labour Organization (ILO) — ISCO-08 Structure

License: ILO CC BY 4.0

View original

Official occupational information

  • ONET43-6014.00

    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

    Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

    View original

Source: O*NET 30.2, U.S. DOL/ETA

License: CC BY 4.0

View original

Frequently Asked Questions

The Anthropic Economic Index puts observed exposure at 45.3%. The OpenAI "GPTs are GPTs" rubric puts occupation-level β at 56.7% under human raters. Both figures are reproduced from published research without modification.

They come from two published datasets: the Anthropic Economic Index (labor_market_impacts, CC BY 4.0) and the OpenAI "GPTs are GPTs" exposure rubric (MIT License, Copyright (c) 2024 OpenAI). AI Changing Work maps them onto O*NET occupation and task codes and does not calculate exposure scores of its own. AI Changing Work uses Anthropic Economic Index data under CC-BY; Anthropic does not endorse or sponsor this site or its analyses.

No. They are a diagnosis of exposure as measured at the time each source dataset was published. AI Changing Work publishes no prediction of future automation or job displacement for this occupation.