Scheduling Coordinators
Office & Administrative SupportAI exposure
- Data source: BLSPublished: 2026-08
Very high· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.453
0.000Range of values carried here0.745Scale, basis and source
- Data source: ILOPublished: 2025
0.58
0.09Range of values carried here0.70Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
ISCO-08 unit group — every occupation sharing the code gets this value
Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 5% score at or above this value.
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Show 19 hidden tasks| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Use computers for various applications, such as database management or word processing.43-6014 | 0.256131.1 | 0.600943.2 |
Conduct searches to find needed information, using such sources as the Internet.43-6014 | 0.236528.7 | 0.227216.3 |
Develop or maintain internal or external company Web sites.43-6014 | 0.177521.5 | 0.236317.0 |
Create, maintain, and enter information into databases.43-6014 | 0.04125.0 | 0.164011.8 |
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.43-6014 | 0.03454.2 | 0.05604.0 |
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.43-6014 | 0.03213.9 | 0.03262.3 |
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.43-6014 | 0.01732.1 | 0.00200.1 |
Schedule and confirm appointments for clients, customers, or supervisors.43-6014 | 0.01171.4 | 0.04723.4 |
Arrange conference, meeting, or travel reservations for office personnel.43-6014 | 0.00941.1 | 0.00390.3 |
Provide services to customers, such as order placement or account information.43-6014 | 0.00490.6 | 0.01611.2 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Open, read, route, and distribute incoming mail or other materials and answer routine letters.O*NET Task ID 2794 | 1.0 |
Complete forms in accordance with company procedures.O*NET Task ID 2795 | 1.0 |
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.O*NET Task ID 2797 | 1.0 |
Conduct searches to find needed information, using such sources as the Internet.O*NET Task ID 2805 | 1.0 |
Take dictation in shorthand or by machine and transcribe information.O*NET Task ID 2811 | 1.0 |
Use computers for various applications, such as database management or word processing.O*NET Task ID 20280 | 1.0 |
Create, maintain, and enter information into databases.O*NET Task ID 20281 | 1.0 |
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.O*NET Task ID 20282 | 1.0 |
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.O*NET Task ID 20284 | 1.0 |
Develop or maintain internal or external company Web sites.O*NET Task ID 20288 | 1.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
Occupation information
Recent Changes Related to This Occupation
Mar 2026: ILO occupational segregation report identifies secretaries among high-risk clerical roles with routine codifiable tasks; 16% automation risk in female-dominated occupations vs 3% male-dominated
[Source: ILO: Gen AI, Occupational Segregation and Gender Equality (Mar 2026)]Mar 2026: ILO finds 88% of countries show women facing higher AI workplace risk; administrative roles among most exposed with 29% GenAI exposure in female-dominated occupations
[Source: ILO: Gen AI, Occupational Segregation and Gender Equality (Mar 2026)]Mar 2026: ILO research brief (Mar 2026): female-dominated occupations, such as business administration and clerical support, are almost twice as likely to be exposed to generative AI as male-dominated ones (29% vs 16%), and face much higher automation risk (16% vs 3%).
[Source: ILO Research Brief, March 2026]These summaries were written by AI Changing Work from the source linked with each one, and any figures in them are given as AI Changing Work summarised them; they can differ from the source's own wording and from figures shown elsewhere on this page, so check the source before relying on them. AI Changing Work matched this page's occupation to an O*NET occupation and chose, by its own judgment, case by case, which summaries relate to that O*NET occupation; a summary appearing here does not mean that its source names this occupation.