First-Line Supervisors of Gambling Services Workers

Personal Care and Service Occupations
Code O*NET-SOC
39-1013.00

Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

  • Source des données: BLSPublié: 2026-08

    Élevée· relative

    FaibleQuatre bandes relativesTrès élevée

    Valeur par groupe professionnel

    Échelle, base et source

    Quatre bandes relatives (Faible / Modérée / Élevée / Très élevée)

    831 métiers détaillés du tableau des projections d'emploi du BLS. La valeur est attribuée par code de la National Employment Matrix (NEM), si bien que les métiers partageant un code NEM reçoivent la même bande

    Jeu de données source (téléchargement XLSX)

  • Source des données: AnthropicPublié: 2026-03

    0.000

    0.000Étendue des valeurs présentées ici0.745
    Échelle, base et source

    Indice d'exposition observée, 0–1 tel que publié

    Rapporté aux tâches O*NET

    Publié par profession SOC 2018 ; chaque profession O*NET ayant le même code SOC 2018 reçoit cette valeur

    Jeu de données source (téléchargement CSV)

  • Source des données: ILOPublié: 2025

    0.45

    0.09Étendue des valeurs présentées ici0.70

    Valeur par groupe professionnel

    Échelle, base et source

    Indice d'exposition à l'IA générative, 0–1 tel que publié

    Publié par groupe de base ISCO-08. Relié à ce métier, en tout ou en partie, en appliquant tels que publiés les tableaux de correspondance du U.S. Bureau of Labor Statistics (ISCO-08 vers SOC 2010, SOC 2010 vers SOC 2018)

    Jeu de données source (téléchargement PDF)

Quelle est la nature de la valeur publiée par cette source

La catégorie BLS est un rang relatif et non un niveau absolu, et ce n'est pas une mesure de première main : elle regroupe en quatre bandes les rangs centiles du métier dans plusieurs études publiées. Ce n'est ni une prévision d'emploi ou de salaire, ni une probabilité d'adoption, et elle ne distingue pas automatisation et augmentation.

Task-level exposure

30 tâches évaluées · 18 tâches avec β ≥ 0,5 (60.0%)

β = exposition directe (E1) + 0,5 × exposition lorsque des outils sont disponibles (E2), selon la définition du dépôt source.

  • Unité source : tâches O*NET 27.2 → code de métier O*NET 31.0
  • Toutes les tâches notées figurent dans la liste des tâches O*NET 31.0.
Source
OpenAI "GPTs are GPTs" exposure rubric
Version
gh-main-0471612
Licence
MIT License, Copyright (c) 2024 OpenAI
Task (O*NET 30.2)Claude.aiRaw / share %APIRaw / share %
Explain and interpret house rules, such as game rules or betting limits, for patrons.

39-1013.00

0.00000.00.00000.0
Record the specifics of malfunctioning machines and document malfunctions needing repair.

39-1013.00

0.00000.00.00000.0
Evaluate workers' performance and prepare written performance evaluations.

39-1013.00

0.00000.00.00000.0
Answer patrons' questions about gaming machine functions and payouts.
—00.00000.0
Not observed on any surface — 26 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states.
Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
—0—0
Respond to and resolve patrons' complaints.
—0—0
Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
—0—0
Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
—0—0
Monitor payment of hand-delivered jackpots to ensure promptness.
—0—0
Greet customers and ask about the quality of service they are receiving.
—0—0
Perform paperwork required for monetary transactions.
—0—0
Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
—0—0
Reset slot machines after payoffs.
—0—0
Report customer-related incidents occurring in gaming areas to supervisors.
—0—0
Establish and maintain banks and table limits for each game.
—0—0
Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
—0—0
Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
—0—0
Exchange currency for customers, converting currency into requested combinations of bills and coins.
—0—0
Monitor stations and games and move dealers from game to game to ensure adequate staffing.
—0—0
Clean and maintain slot machines and surrounding areas.
—0—0
Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
—0—0
Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
—0—0
Record, issue receipts for, and pay off bets.
—0—0
Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
—0—0
Determine how many gaming tables to open each day and schedule staff accordingly.
—0—0
Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
—0—0
Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
—0—0
Establish policies on types of gambling offered, odds, or extension of credit.
—0—0
Interview and hire workers.
—0—0
Train, supervise, schedule, and evaluate workers.
—0—0

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

Toutes les tâches O*NET 31.0 (30)

Toutes les tâches O*NET 31.0 de ce métier (en anglais, telles que publiées ; type de tâche principale ou complémentaire). Les valeurs d'exposition ne figurent pas dans cette liste ; elles sont dans le tableau ci-dessus, à côté de chaque tâche dans la formulation de la version O*NET utilisée par chaque source.

Tâche (O*NET 31.0)Type
Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.Principale
Respond to and resolve patrons' complaints.Principale
Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.Principale
Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.Principale
Monitor payment of hand-delivered jackpots to ensure promptness.Principale
Greet customers and ask about the quality of service they are receiving.Principale
Perform paperwork required for monetary transactions.Principale
Explain and interpret house rules, such as game rules or betting limits, for patrons.Principale
Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.Principale
Reset slot machines after payoffs.Principale
Answer patrons' questions about gaming machine functions and payouts.Principale
Record the specifics of malfunctioning machines and document malfunctions needing repair.Principale
Report customer-related incidents occurring in gaming areas to supervisors.Principale
Establish and maintain banks and table limits for each game.Principale
Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.Principale
Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.Principale
Exchange currency for customers, converting currency into requested combinations of bills and coins.Principale
Monitor stations and games and move dealers from game to game to ensure adequate staffing.Principale
Clean and maintain slot machines and surrounding areas.Principale
Evaluate workers' performance and prepare written performance evaluations.Principale
Monitor patrons for signs of compulsive gambling, offering assistance if necessary.Principale
Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.Principale
Record, issue receipts for, and pay off bets.Complémentaire
Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.Complémentaire
Determine how many gaming tables to open each day and schedule staff accordingly.Complémentaire
Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.Complémentaire
Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.Complémentaire
Establish policies on types of gambling offered, odds, or extension of credit.Complémentaire
Interview and hire workers.—
Train, supervise, schedule, and evaluate workers.—

Informations professionnelles

Sources des données et licences de cette page, et avis de modification et de traduction d'AI Changing Work : Crédits et sources