Claims Processing Clerks

Office & Administrative Support

AI exposure

  • Data source: BLSPublished: 2026-08

    Very high· relative

    LowFour relative bandsVery high

    Group-level value

    Scale, basis and source

    Four relative bands (Low / Moderate / High / Very high)

    831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band

    Source dataset (XLSX download)

  • Data source: AnthropicPublished: 2026-03

    0.147

    0.000Range of values carried here0.745
    Scale, basis and source

    Observed exposure index, 0–1 as published

    Mapped onto O*NET tasks

    Source dataset

  • Data source: ILOPublished: 2025

    0.64

    0.09Range of values carried here0.70

    Group-level value

    Scale, basis and source

    Generative AI exposure index, 0–1 as published

    ISCO-08 unit group — every occupation sharing the code gets this value

    Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 1% score at or above this value.

    Source dataset

What kind of figure this source publishes

The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.

Task-level exposure

Show 11 hidden tasks
TaskClaude.aiRaw / share %
Compose business correspondence for supervisors, managers, and professionals.

43-9041

0.100558.6
Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.

43-9041

0.01549.0
Enter claims information into database systems.

43-9041

0.00895.2
Transmit claims for payment or further investigation.

43-9041

0.00643.7
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.

43-9041

0.00533.1
Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.

43-9041

0.00432.5
Check computations of interest accrued, premiums due, and settlement surrender on loan values.

43-9041

0.00392.3
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.

43-9041

0.00362.1
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.

43-9041

0.00352.1
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.

43-9041

0.00352.1

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

Occupation information