Claims Processing Clerks

Office & Administrative Support

AI exposure

  • Data source: BLSPublished: 2026-08

    Very high· relative

    LowFour relative bandsVery high

    Group-level value

    Scale, basis and source

    Four relative bands (Low / Moderate / High / Very high)

    831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band

    Source dataset (XLSX download)

  • Data source: AnthropicPublished: 2026-03

    0.147

    0.000Range of values carried here0.745
    Scale, basis and source

    Observed exposure index, 0–1 as published

    Mapped onto O*NET tasks

    Source dataset

  • Data source: ILOPublished: 2025

    0.64

    0.09Range of values carried here0.70

    Group-level value

    Scale, basis and source

    Generative AI exposure index, 0–1 as published

    ISCO-08 unit group — every occupation sharing the code gets this value

    Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 1% score at or above this value.

    Source dataset

What kind of figure this source publishes

The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.

Task-level exposure

Show 12 hidden tasks
TaskClaude.aiRaw / share %APIRaw / share %
Compose business correspondence for supervisors, managers, and professionals.

43-9041

0.047661.30.00402.6
Review insurance policy to determine coverage.

43-9041

0.010613.6—0
Prepare insurance claim forms or related documents and review them for completeness.

43-9041

0.009111.70.00291.9
Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.

43-9041

0.00233.00.01077.0
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.

43-9041

0.00182.3—0
Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.

43-9041

0.00172.20.00251.6
Interview clients and take their calls to provide customer service and obtain information on claims.

43-9041

0.00162.10.00543.5
Process and record new insurance policies and claims.

43-9041

0.00151.90.019112.6
Correspond with insured or agent to obtain information or inform them of account status or changes.

43-9041

0.00151.90.00151.0
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
—00.056837.4

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

Occupation information