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Office & Administrative Support
69 occupations
Theoretical90%
Observed22%
Exposure Gap68pp
The difference between what AI could theoretically automate and what is actually observed in practice.
Avg. Risk
65/100
Highest Risk
90/100
Telephone Operators
Lowest Risk
34/100
Shipping, Receiving, and Inventory Clerks
occupations
69
View all occupations
Very High
Telephone Operators
Risk Score
90/100
2024-34:-25.0%
5K jobsView details
Very High
Switchboard Operators
Risk Score
87/100
2024-34:-26.0%
73K jobsView details
Very High
Data Verification Clerks
Risk Score
86/100
2024-34:-18.0%
54K jobsView details
Very High
Meter Readers, Utilities
Risk Score
85/100
2024-34:-12.0%
27K jobsView details
Very High
Credit Authorizers, Checkers, and Clerks
Risk Score
85/100
2024-34:-6.0%
48K jobsView details
Very High
Records Clerks
Risk Score
82/100
2024-34:-15.0%
82K jobsView details
Very High
Brokerage Clerks
Risk Score
82/100
2024-34:-10.0%
57K jobsView details
Very High
Data Entry Keyers
Risk Score
80/100
2024-34:-27.0%
152K jobsView details
Very High
Order Clerks
Risk Score
80/100
2024-34:-17.0%
62K jobsView details
Very High
Correspondence Clerks
Risk Score
80/100
2024-34:-12.0%
15K jobsView details
Very High
File Clerks
Risk Score
79/100
2024-34:-15.0%
120K jobsView details
Very High
Billing and Posting Clerks
Risk Score
79/100
2024-34:-7.0%
419K jobsView details
Very High
Appointment Schedulers
Risk Score
76/100
2024-34:-9.0%
42K jobsView details
High
Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Risk Score
76/100
2024-34:-5.0%
54K jobsView details
Very High
Payroll and Timekeeping Clerks
Risk Score
75/100
2024-34:-14.0%
120K jobsView details
Very High
Statistical Assistants
Risk Score
74/100
2024-34:-4.0%
14K jobsView details
Very High
Inventory Clerks
Risk Score
74/100
2024-34:-7.0%
543K jobsView details
Very High
Executive Secretaries and Executive Administrative Assistants
Risk Score
73/100
2024-34:-20.0%
470K jobsView details
Very High
Billing Specialists
Risk Score
73/100
2024-34:-5.0%
459K jobsView details
Very High
Survey Interviewers
Risk Score
73/100
2024-34:-14.0%
45K jobsView details
Very High
Bank Tellers
Risk Score
72/100
2024-34:-15.0%
435K jobsView details
Very High
Bill and Account Collectors
Risk Score
72/100
2024-34:-12.0%
230K jobsView details
Very High
Records Management Specialists
Risk Score
72/100
2024-34:-7.0%
80K jobsView details
Very High
Insurance Policy Clerks
Risk Score
72/100
2024-34:-6.0%
268K jobsView details
Very High
Postal Service Mail Sorters
Risk Score
72/100
2024-34:-8.0%
125K jobsView details
High
License Clerks
Risk Score
72/100
2024-34:-9.0%
112K jobsView details
Very High
Word Processors and Typists
Risk Score
71/100
2024-34:-35.0%
29K jobsView details
High
Office Machine Operators
Risk Score
70/100
2024-34:-15.0%
48K jobsView details
Very High
Reservation and Ticket Agents
Risk Score
70/100
2024-34:+3.0%
108K jobsView details
High
Correspondence Clerks
Risk Score
69/100
2024-34:-10.0%
24K jobsView details
Very High
Customer Service Representatives
Risk Score
68/100
2024-34:-5.0%
2.9M jobsView details
High
Office Support Workers
Risk Score
67/100
2024-34:-10.0%
259K jobsView details
High
Bookkeeping Clerks
Risk Score
66/100
2024-34:-6.0%
1.5M jobsView details
High
Mail Clerks and Mail Machine Operators
Risk Score
65/100
2024-34:-7.0%
55K jobsView details
High
Insurance Claims and Policy Processing Clerks
Risk Score
65/100
2024-34:-5.0%
284K jobsView details
Very High
Proofreaders and Copy Markers
Risk Score
64/100
2024-34:-1.0%
9K jobsView details
High
Procurement Clerks
Risk Score
63/100
2024-34:-6.0%
56K jobsView details
High
Document Controllers
Risk Score
63/100
2024-34:-4.0%
57K jobsView details
High
Loan Interviewers
Risk Score
63/100
2024-34:-4.0%
182K jobsView details
Very High
Executive Assistants
Risk Score
61/100
2024-34:-20.0%
543K jobsView details
Very High
Desktop Publishers
Risk Score
61/100
2024-34:-12.0%
9K jobsView details
Very High
Claims Processing Clerks
Risk Score
61/100
2024-34:-18.0%
68K jobsView details
Very High
Secretaries and Administrative Assistants
Risk Score
61/100
2024-34:-15.0%
3.4M jobsView details
High
Scheduling Coordinators
Risk Score
61/100
2024-34:-5.0%
186K jobsView details
High
Medical Secretaries and Administrative Assistants
Risk Score
60/100
2024-34:+7.0%
596K jobsView details
High
Office Automation Specialists
Risk Score
60/100
2024-34:-3.0%
97K jobsView details
Very High
New Accounts Clerks
Risk Score
58/100
2024-34:-12.0%
37K jobsView details
Very High
Payroll and Timekeeping Clerks
Risk Score
58/100
2024-34:-15.0%
129K jobsView details
High
Administrative Analysts
Risk Score
57/100
2024-34:+5.0%
188K jobsView details
High
Library Assistants
Risk Score
57/100
2024-34:-8.0%
97K jobsView details
High
Administrative Assistants
Risk Score
56/100
2024-34:-10.0%
3.5M jobsView details
High
Human Resources Assistants, Except Payroll and Timekeeping
Risk Score
56/100
2024-34:-6.0%
110K jobsView details
High
Production, Planning, and Expediting Clerks
Risk Score
54/100
2024-34:-2.0%
380K jobsView details
High
Correspondence Clerks
Risk Score
54/100
2024-34:-15.0%
8K jobsView details
Medium
Office Clerks, General
Risk Score
52/100
2024-34:-7.0%
2.6M jobsView details
Medium
Couriers and Messengers
Risk Score
52/100
2024-34:+8.0%
69K jobsView details
High
Executive Office Administrators
Risk Score
51/100
2024-34:-2.0%
176K jobsView details
High
Dispatchers, Except Police, Fire, and Ambulance
Risk Score
50/100
2024-34:-3.0%
180K jobsView details
High
Administrative Coordinators
Risk Score
50/100
2024-34:-2.0%
3.5M jobsView details
High
Cargo and Freight Agents
Risk Score
50/100
2024-34:+5.0%
89K jobsView details
High
Office Managers
Risk Score
50/100
2024-34:-5.0%
325K jobsView details
High
Production Clerks
Risk Score
50/100
2024-34:-12.0%
182K jobsView details
High
Cargo and Freight Agents
Risk Score
50/100
2024-34:-2.0%
88K jobsView details
High
Information Clerks
Risk Score
48/100
2024-34:-6.0%
162K jobsView details
Medium
Receptionists and Information Clerks
Risk Score
46/100
2024-34:-5.0%
1.0M jobsView details
Medium
Mailroom Supervisors
Risk Score
45/100
2024-34:-3.0%
167K jobsView details
High
Eligibility Interviewers
Risk Score
44/100
2024-34:+1.0%
189K jobsView details
High
Municipal Clerks
Risk Score
43/100
2024-34:+1.0%
83K jobsView details
Medium
Shipping, Receiving, and Inventory Clerks
Risk Score
34/100
2024-34:-4.0%
720K jobsView details